SHI International Corp. · 5 months ago
Partner Specialist - HPi
Somerset, NJ USA
Full-time
Onsite
Entry Level
$45K/yr - $80K/yr
1+ years expSHI International Corp. is a global provider of IT solutions and services, helping organizations change the world through technology. The Partner Specialist will support the partner business by acting as a subject matter expert, fostering relationships with customers, and collaborating with sales teams to maintain and grow the partner's business.
HardwareInformation TechnologySoftware
Responsibilities
Evangelize and promote the Partners’ Brand and drive key marketing initiatives
Host and attend marketing calls regularly to drive events, activities, and accountability for your Partner
Design collateral, host webinars, and give presentations to educate on your manufacturer, their offerings, and how we can win with their solutions
Act as a “go-to” resource for partner sales teams, to answer product, program, and deal registration questions
Identify customer needs/requirements and recommend appropriate solutions
Conduct conference calls/meetings with Sales teams, manufacturer Sales teams, and customers to sell partner products and solutions
Train sales teams on partner products and programs, and how customers can benefit by using their core products
Stay up to date on new product technology offerings, as well as partner-specific trainings and certifications
Develop and manage a sales pipeline on an ongoing basis through CRM and Excel
Execute on marketing campaigns and initiatives aligning with Enterprise and Corp teams as well as marketing and internal social media
Own and monitor the partners’ Alias or Team Box and manage request by resolving within our Service Level Agreements
Monitor CRM for submitted Deal Registration requests and submit them to the partner, always maintaining CRM with updates
Maintain Partners’ Pipeline tracking open Deals and Communicate regularly with Partners, distribution, and sales to ensure forecast accuracy
Manage necessary reporting, e.g., sales, pipeline, or quote reports for your partner
Monitor deals listed in the deal tracker, follow up with updates, and keep data current
Help find recent sales opportunities through all available sources, e.g,. reporting, account mapping, and product displacement
Review opportunities to drive profitability and ensure that all eligible margin incentives on a deal are being received – e.g,. deal registration and manufacturer promotions
Keep current on all Partners’ trainings, programs, program changes, and products
Maintain internal Partners’ pages and all relevant content, including product deals, awards, promo, etc
Contribute Content, e.g., partner updates or changes, new products, or promotions, to the Software and Licensing Newsletter
Be the main point of contact for Order Resolution Issues such as cancellations, returns, incorrect end user or SKU/Quantity, etc
Qualification
Required
Completed Bachelor's Degree required
1-3 years of experience in a similar role
Ability to travel up to 10%
Ability to work flexible hours
Willingness to obtain and maintain Partners' Certifications during employment
The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Basic
Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Basic
The ability to cultivate and maintain effective relationships with business partners, ensuring collaborative success and strategic alignment - Basic
Benefits
Medical
Vision
Dental
401K
Flexible spending
Company
SHI International Corp.
Think of SHI as your personal technology concierge.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Thai Lee
President and CEO
Dave Gruver
Field Chief Technology Officer
Recent News
Government Technology US
2025-11-08
Business Wire
2025-11-08
Company data provided by crunchbase