Ouster · 5 months ago
Quality Management System Manager
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$91K/yr - $168K/yr
5+ years expOuster is a company that builds advanced sensors and tools for engineers and researchers, aiming to enhance safety and efficiency. They are seeking a highly motivated Quality Management System Manager to upgrade and maintain their ISO9001/14001 QMS, while also establishing an IATF 16949 Quality Management System. This role involves collaboration with internal teams and external consultants to drive certification efforts and ensure effective quality processes across operations.
Autonomous VehiclesElectronicsIndustrial AutomationManufacturingRoboticsSensor
Responsibilities
Act as the primary internal point of contact and liaison between the external IATF 16949 consultant and internal functional teams
Work directly with process owners (e.g., Engineering, Manufacturing, Purchasing, Logistics, Sales) to deeply understand current processes, identify gaps against IATF 16949 requirements, and facilitate the development of new, compliant procedures and work instructions
Lead and facilitate internal meetings and workshops with stakeholders to draft, review, and finalize QMS documentation (e.g., Quality Manual, Procedures, Forms, Records)
Ensure all QMS documentation accurately reflects current operational practices and IATF 16949 standards, working to bridge theoretical requirements with practical application
Assist in the development and deployment of QMS training materials for employees across all levels
Support the consultant in preparing for all certification audits (readiness reviews, internal audits, stage 1 & 2 audits)
Track progress of QMS implementation activities and report status to management and the external consultant
Support the ongoing maintenance of the QMS, including document control, record management, and system updates
Act as a liaison with external parties on matters relating to the quality management system
Administer Corrective Action Request (CAR) program, including authorization and closeout of CARs
Communicate and work effectively with all functional departments within the organization
Communicate and work effectively with Customers, Suppliers and Auditors
Develop/implement/champion policies, procedures and processes that improve product quality, reduce costs and improve productivity
Develop/implement data collection methods to support process improvements and track quality-related business metrics
Scheduling, conducting, and documenting internal audits to verify QMS effectiveness and compliance. Perform internal audits, provide audit results, and drive resolution of findings with the functional managers
Support the management review process by compiling data and preparing reports on QMS performance for management reviews
Participate in continuous improvement initiatives related to the QMS and operational processes
Act as a key support for all customer-related quality activities, ensuring timely and accurate responses
Assist with customer visits and audits, preparing necessary documentation and coordinating internal resources
Support the preparation and submission of customer-specific quality documentation (e.g., PPAP, APQP, FMEA, Control Plans, SPC data)
Facilitate communication regarding customer complaints, quality issues, and corrective actions (8D reports), ensuring thorough investigation and resolution
Qualification
Required
Bachelor's degree in Engineering, Quality Management, or a related technical field, or equivalent practical experience
5-7 years of experience in a quality assurance or quality control role within a manufacturing environment, preferably automotive
Demonstrated understanding of Quality Management Systems, with foundational knowledge of ISO 9001 and/or IATF 16949 standards. (Direct IATF 16949 implementation experience is a strong plus, but not required given the consultant support.)
Proven ability to read and interpret technical specifications, engineering drawings, and quality standards
Excellent written and verbal communication skills, with the ability to effectively collaborate with diverse teams, from shop floor personnel to senior management and external consultants
Strong organizational skills and meticulous attention to detail in documentation and record-keeping
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio/flowcharting tools)
Proactive, self-starter with a strong sense of ownership and a problem-solving mindset
Ability to manage multiple tasks and priorities in a dynamic, fast-paced environment
Preferred
Previous experience working directly on an IATF 16949 implementation project
Internal Auditor certification for ISO 9001 or IATF 16949
Familiarity with core automotive quality tools (APQP, PPAP, FMEA, SPC, MSA)
Benefits
Equity & benefits
Company
Ouster
Ouster builds high-resolution digital lidar sensors for industrial automation, smart infrastructure, robotics, and automotive.
201-500 employees
H1B Sponsorship
Ouster has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (18)
2023 (4)
2022 (7)
2021 (8)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$282MKey Investors
Runway Growth CapitalCox Enterprises
2022-05-20Post Ipo Debt· $50M
2021-03-12Post Ipo Equity· $100M
2021-03-12IPO
Leadership Team
Angus Pacala
Cofounder, CEO
Eric Younge
Co-Founder, Principal Engineer
Recent News
2026-01-11
2026-01-08
2025-12-17
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