SpryPoint · 4 months ago
Program Manager | Utility CIS Implementations
United States
Full-time
Hybrid
Senior Level
5+ years expSpryPoint is a high-growth software company revolutionizing how utilities serve their communities. The Program Manager will lead the planning, coordination, and execution of multi-project programs aimed at modernizing utility operations and enhancing customer experiences, ensuring successful delivery across complex initiatives.
ConsultingCustomer ServiceInformation TechnologyMobileSaaSSoftware
Responsibilities
Lead program planning, coordination, and execution across multiple projects, ensuring alignment with business objectives and on-time delivery
Establish overall strategy for program execution, including resourcing, communications, and governance
Proactively identify risks, interdependencies, and issues across projects, and work with teams to mitigate them effectively
Own financial oversight of the program, including budgets, forecasts, and reporting
Communicate effectively with stakeholders at all levels—internal teams, clients, and executives—ensuring alignment with program goals
Ensure adherence to internal processes and policies to promote consistency, accountability, and best practices across projects
Collaborate closely with cross-functional teams, including project managers, solutions architects, and implementation specialists, to achieve program objectives
Monitor program health, progress, and performance metrics, providing regular updates to executive leadership
Qualification
Required
5+ years managing large-scale, multi-project programs from the vendor or system integrator side
Multi-million-dollar program leadership with enterprise utility clients
Cross-functional team management across technical, business, and regulatory workstreams
Executive stakeholder management and presentation experience
Experience leading programs with 12-24 month project lifecycles
Bachelor's degree in Engineering, Business, or related field
PMP or equivalent program/project management certification
Enterprise program management experience with multi-project oversight
Utility industry expertise, including regulatory compliance and multi-commodity experience
Cross-border projects – must be able to travel between the US and Canada without restrictions
Enterprise CIS platforms – experience with complex implementation environments
Collaboration and productivity tools – Google Suite, Microsoft Office, and others
Program and project management tools – experience with web-based Portfolio/Project Product Management platforms
Both traditional and agile program/project management methodologies
Benefits
Health, dental, vision, and life insurance from day one
Generous PTO, Summer Friday half-days, and unlimited sick days
RRSP (Canada) and 401k (US) matching programs
$2,500 annual development fund, tuition assistance, and Book Bounty program
Annual company events and team offsites that bring us together
Company
SpryPoint
SpryPoint provides cloud based solutions and consulting services to help utilities optimize customer service and operations.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
CIBC Innovation BankingNorwest
2025-03-07Debt Financing
2023-03-06Private Equity
Leadership Team
Kyle Strang
Chief Executive Officer
K
Keir Pollard
Founder | CTO
Recent News
2025-10-28
Company data provided by crunchbase