Box Office Staff - Mountain Winery jobs in United States
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AEG · 1 day ago

Box Office Staff - Mountain Winery

AEG is a leading company in sports and live entertainment, hosting millions of guests and events annually. The Box Office Attendant is responsible for providing information to guests about events, processing ticket orders, and ensuring a positive customer experience.

Card and Board GamesLeisureSports

Responsibilities

Accurately and efficiently processes orders for and collect payments from guests
Follow cash handling and inventory procedures to ensure security of assets and inventory
Greet customers with a positive and friendly demeanor
Assist guests by providing information, answering questions and processing requests
Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed
Provides upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events
Contributes to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness and helping to develop and maintain a positive work environment

Qualification

Customer serviceBasic Math skillsCommunication skillsDecision-making skillsIndependenceProfessionalismTeamworkFast-paced environment

Required

A minimum education level of: High School Diploma or its equivalency
A minimum of 0-1 years of related work experience
Excellent customer service skills
Must be able to work independently and in a team setting
Good communication skills to effectively communicate with customers and co-worker
Basic Math skills
Must be responsible and professional
Effective decision-making skills
Demonstrated ability to work in a fast-paced environment

Preferred

Available to work flexible hours, including nights and weekends

Benefits

Part-time: This position may be eligible for benefits (ACA qualification).

Company

AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns,

Funding

Current Stage
Late Stage

Leadership Team

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Nick Baker
President & Chief Operating Officer, Global Partnerships
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Russell Silvers
President & Chief Operating Officer, Global Partnerships
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Company data provided by crunchbase