JBA International ยท 5 months ago
Automation Analyst I
Napa, California, US
Full-time
Onsite
New Grad, Entry Level
$44/hr - $57/hrJBA International is seeking an Automation Analyst I to lead system design, development, testing, and support. The role involves streamlining automation processes, maintaining quality assurance standards, and providing technical support for enterprise workflow and RPA systems.
ConsultingHealth CareLegalProfessional Services
No H1B
U.S. Citizen Only
Responsibilities
Lead all phases of system design, development, testing and support
Provide status updates, work plans, written documentation, and training
Develop and maintain quality assurance standards to ensure daily, weekly, and month-end functions are completed in an accurate and timely manner
Streamline all automation processes by eliminating unnecessary tasks
Development of robust business infrastructure workflows to minimize time required for execution of business task
Test, analyze, and implement current software vendor upgrades
Prioritize technical issues and communicate resolution times as needed
Maintain the imaging system of organizational documents
Maintain Redwood Group uptime standards when working on project conversions and cutovers
Manage 3rd party support (consultants and vendors) in which it regards to implementing and enhancing business systems
Develop and maintain quality assurance standards to endure daily, weekly, and month-end functions are completed in an accurate and timely manner
Create, develop, and integrate new processes and instructions for installed Robotic Process Automation (RPA)
Identify opportunities for enterprise workflow automation and process improvements
Maintain service log of information on all workflow errors
Ensure scheduled workflow jobs are processing timely and accurately
Develop and maintain current department instruction and check-off sheets to ensure daily and monthly functions are completed timely and accurately
Post business reports in a timely and accurate manner
Respond to high priority phone and e-mail requests for document assistance
Supply technical support for issues relating to enterprise workflow and RPA systems
Provide exceptional service to all Members, volunteers, team members, and service providers
Uphold established department service standards
Contact vendors to schedule support and maintenance work on systems software
Review all creations, deletions, and modifications of existing and new users daily for automation systems
Setup and maintain user security for workflow and RPA platforms
Ensure proper encryption of all data being sent from and received by Redwood Group staff to outside vendors
Maintain technical proficiencies to support current and planned hardware and software computing needs
Qualification
Required
Lead all phases of system design, development, testing and support
Provide status updates, work plans, written documentation, and training
Develop and maintain quality assurance standards to ensure daily, weekly, and month-end functions are completed in an accurate and timely manner
Streamline all automation processes by eliminating unnecessary tasks
Development of robust business infrastructure workflows to minimize time required for execution of business task
Test, analyze, and implement current software vendor upgrades
Prioritize technical issues and communicate resolution times as needed
Maintain the imaging system of organizational documents
Maintain Redwood Group uptime standards when working on project conversions and cutovers
Manage 3rd party support (consultants and vendors) in which it regards to implementing and enhancing business systems
Create, develop, and integrate new processes and instructions for installed Robotic Process Automation (RPA)
Identify opportunities for enterprise workflow automation and process improvements
Maintain service log of information on all workflow errors
Ensure scheduled workflow jobs are processing timely and accurately
Develop and maintain current department instruction and check-off sheets to ensure daily and monthly functions are completed timely and accurately
Post business reports in a timely and accurate manner
Respond to high priority phone and e-mail requests for document assistance
Supply technical support for issues relating to enterprise workflow and RPA systems
Provide exceptional service to all Members, volunteers, team members, and service providers
Uphold established department service standards
Contact vendors to schedule support and maintenance work on systems software
Review all creations, deletions, and modifications of existing and new users daily for automation systems
Setup and maintain user security for workflow and RPA platforms
Ensure proper encryption of all data being sent from and received by Redwood Group staff to outside vendors
Maintain technical proficiencies to support current and planned hardware and software computing needs
Company
JBA International
JBA International provides financial, life science, healthcare, legal, and office administration services.
Founded in 1988
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jacqueline Buickians
Chief Executive Officer
Company data provided by crunchbase