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INSIGHTEC · 5 months ago

Clinical Account Manager - Chicago

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

INSIGHTEC is a growing medical technology company transforming patient lives through innovative incisionless surgery. The Clinical Account Manager is responsible for driving commercial utilization at neurosurgical customers, increasing patient treatments, and ensuring program success through strong relationships and operational insights.

BiotechnologyHealth CareManufacturingMedical DeviceTherapeutics

Comp. & Benefits

No H1B

U.S. Citizen Only

Responsibilities

Focus in INSIGHTEC movement disorder brain applications (neurosurgery)

Main responsibility is to work with INSIGHTEC existing and new install-base sites to launch and grow clinical program and drive commercial success

Achieve annual goals of number of treatments, average utilization in the region and year over year program growth in accounts to drive topline recurring revenues from the sites (service and disposables)

Embed into customer environment and gain In-depth knowledge of their hospital operations, patient flow, financial model with focus on business and operational outcomes

Own the administrative and clinical relationships post-capital sales and continually ensure the program performance aligns with key stakeholder priorities within customer organization

Design and deliver on targeted referral network building (neurology) strategies that drive program volume in treatment centers within the MSA (Metropolitan statistical area)

Be a trusted partner to customer (in clinical and business aspects) with ability to influence and have a seat at customer table for driving program success

Interface between site and INSIGHTEC marketing, reimbursement and PR teams to facilitate program operations, navigate insurance landscape and drive patient interest

Qualification

Clinical medical device experienceNeuro-brain applicationsRelationship buildingScientificTechnical backgroundCommercial/sales/marketing backgroundCritical thinkingCommunication skillsSelf-motivationProblem solving

Required

Scientific (BS, MS preferred), technical (engineer) or clinical background (nurse, radiology technician) or MBA and commercial /sales /marketing background with strong technical skills

5-7 years of experience which includes (can be overlapping experience)

2+ years Clinical / Technical medical device experience in customer facing role with strong preference to Neuro-brain applications

2+ years building relationships at multiple customer levels representing a highly technical product

1+ years in a role implementing a novel product / service line / market - can be in marketing, sales, product management, project management, etc

Relationship building and ability to influence sites from both bottom-up and top-down across hospital functions

Executes with drive, self-motivation, accountability and reliability

Critical thinking with an eye toward understanding the big picture, ability to problem solve & creatively bring solutions to customer

Communication skills with internal (INSIGHTEC) and external (customer) stakeholders to articulate vision, rally towards a common goal, and build execution support

Operate independently and coordinate efforts with peers

Able to meet travel requirements- Travel required (75% minimum)