Clover · 5 months ago
Front of House Lead
Boston, MA
Full-time
Onsite
Entry Level
$16/hr - $16/hr
1+ years expClover is a company that focuses on providing a unique and customer-driven dining experience. The Front of House Lead will be responsible for creating a fun atmosphere, leading a team, and ensuring excellent customer service while embodying the Clover vision.
Food and BeverageFood ProcessingRestaurants
Responsibilities
Engage one-on-one with customers through order-taking at their home location
Lead a team of order-takers through two meals per day (eg. Breakfast/Lunch or Lunch/Dinner)
Work with their manager to build sales and improve customer experience
Ability to use electronic systems, such as tablets and our POS systems
Maintain retail inventory and assist in merchandising of our in-store displays where we sell books, packaged foods, cooking equipment, coffee and more
Clean stations and bathrooms, wash dishes, make sure we're maintaining the ‘Clover Clean' standard
Able to stand for prolonged periods of time, and repeated walking, bending, stretching and occasional lifting (up to 50lbs), with or without reasonable accommodation
Able to work a varied schedule that includes night and weekends
Most importantly, a desire to learn, grow, and have fun!
Qualification
Required
1+ years experience in a customer-facing role at Clover or other
Excellent verbal communications skills
A passion for food and a willingness to work hard
A basic understanding of the Clover brand, aesthetics, and friendly customer service skills (voice, tone, etc.)
The ability to thrive in a self-directed, fast-paced, forward-thinking environment
Benefits
Eligible to participate in the tip pool, we have awesome tips!
Full health, vision and dental benefits available to full-time benefit-eligible staff
Generous discounts on Clover meals, apparel, take-home mealboxes, and an array of local food items sold in our stores
A fun and welcoming work environment with supportive management
$300 referral bonus when you refer a friend to Clover!
Opportunity to build a meaningful career - lots of room to grow!
Free Knife Skills 101, 102, 103 classes (custom knife when you pass 102)
Free cooking classes (pickling, soup-making, hot sauce making)
Opportunities to attend food sourcing trips to coffee roasters, farmers, cheese-makers, etc
Opportunities to attend food development meetings, contribute ideas/recipes to the menu
Company
Clover
Clover Food Lab is a restaurant chain founded by MIT alum and environmentalist Ayr Muir.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$18.78MKey Investors
BAMCAP
2022-05-04Convertible Note· $2.5M
2018-01-31Series E
2016-12-29Debt Financing· $2M
Leadership Team
Julia Wrin Piper
Chief Operating Officer
Kiernan Schmitt
Chief Marketing Officer
Recent News
2024-05-23
The Boston Globe
2024-05-23
Boston Business Journal
2023-11-09
Company data provided by crunchbase