Guaranty Mortgage Services LLC · 2 days ago
Loan Officer
Knoxville, TN
Full-time
Onsite
Entry Level
1+ years expGuaranty Mortgage Services LLC is part of the Newrez Family of Companies, offering personalized mortgage services to create long-term customer relationships. The Loan Officer will be responsible for developing new business through networking, maintaining existing partnerships, and guiding clients through the loan application process.
ConsultingFinancial ServicesReal Estate Investment
Responsibilities
Utilize and develop a network of resources for mortgage loan business development and solicitation for new business
Utilize, manage and market to a database of customer contacts
Maintain a positive sales environment by educating potential borrowers, Real Estate Agents and Homebuilder sales representatives on the Company’s products and services; create and deliver presentations when necessary
Complete thorough loan applications by communicating with perspective applicants and obtain specified information relating to the loan or credit application; correspond with applicant via telephone, email or in-person to resolve any questions regarding application information
Perform prequalification assessment and analysis of financial condition and risk of financing requests within the Company’s credit policies and programs, as well as all state and federal lending regulations (FHA, VA, Fannie Mae, Freddie Mac, Conventional, Conforming, Rural Housing Development, Bond and Portfolio)
Negotiate rate, terms and conditions of the loan
Lock loans on time and in the correct product type to avoid fall-out
Collect up-front fees from applicant
Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center
Input loans into appropriate Automated Underwriting System (AUS), such as DU or LP, for underwriting decision
Assist with, and solve, issues relating to processing, underwriting and closing of loans within employee’s loan pipeline
Develop and maintain knowledge of the financial industry, economy, market conditions, rates, vendors and competition
Represent the Company in various community and civic functions to enhance the Company’s image and develop additional business
Consistently apply superior decision making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations and procedures
Maintain compliance on all loan files and pipeline
Other duties as assigned
Qualification
Required
Must have an active state MLO license in each state where business is to be conducted
High-school diploma or GED at a minimum
1-year lending origination experience
Strong PC skills, including Power Point, Excel, Word and Lotus Notes
Solid knowledge of state and local real estate markets
Ability to plan for contingencies and anticipate problems and identify risks
Ability to negotiate persuasively to produce positive outcomes
Ability to effectively listen and respond to customers' needs
Ability to demonstrate a strong desire to satisfy one's internal and external customers by displaying superior customer service skills
Ability to demonstrate corporate responsibility by living our core values – Superior Customer Service, Integrity, Respect, Hard Work, and Long Term Commitment
Ability to instill trust and confidence from others
Ability to effectively convey and receive ideas, information, and directions
Ability to exhibit professional written and verbal communication at all times
Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles
Ability to value contribution of all team members and is effective at resolving workplace conflicts
Ability to establish positive rapport with customers
Ability to seek out new and creative ways to provide solutions to the customer's needs
Ability to demonstrate solid selling skills and techniques
Ability to influence others to gain commitment
Ability to maintain an intense optimism and focus on achieving goals even under adversity
Ability to recover quickly from setbacks and rejections
Ability to maintain and foster strong partnerships with customers
Ability to ensure customer satisfaction throughout the cycle of the sales process with support and service
Ability to complete all required training courses on time
Ability to identify customer needs and adapt sales presentations effectively
Benefits
15 Paid Time Off (PTO) days and 18 after 1st anniversary!
9 Paid Holidays
Casual Workplace
Employee Engagement Activities
Medical (including Health Savings Account & Flexible Savings Account)
Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match!
Performance-based Incentives
Pet Insurance
Advancement Opportunities
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Company
Guaranty Mortgage Services LLC
We offer hundreds of loan programs and mortgage choices to our customers, but our strength lies in the knowledge and experience of our loan officers.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase