NuvoLogic Consulting ยท 5 months ago
Manager Business Process Improvements
NuvoLogic Consulting is a management consulting company focused on financial services and mortgage finance. They are seeking a Manager to support business process improvement projects, particularly for the SBA Office of Disaster Recovery & Resilience, by leading initiatives to standardize operational policies and procedures while developing training materials for disaster response.
AccountingFinanceRisk Management
Responsibilities
Assist SBA in standardizing the Field Operations Center policies and procedures in coordination with SBA headquarters
Document polices, procedures, and work flow diagrams of as-is and to-be processes
Identify gaps in current operational practices and develop streamlined processes for field operational procedures, reporting, administrative functions, and employee relations
Help SBA achieve consistency in operational roles and duties across both field offices, improving efficiency and effectiveness in disaster response
Develop comprehensive mitigation materials for SBA disaster survivors to aid in home/rental or small business mitigation following declared disasters
Create and present training programs and technical assistance to SBA personnel and affected communities in disaster-declared areas
Ensure materials are user-friendly and focus on best practices, continuity planning, financial benefits of resilience, and reference relevant partner materials
Help in developing an interactive tool/application for small business owners to identify local hazards and create customized mitigation and preparedness plans
Qualification
Required
Bachelor's degree in Business Administration, Public Administration, Emergency Management, or a related field
Minimum of 7 years of experience in management consulting, with a focus on public sector projects, disaster recovery, or operational standardization
Applicants must be U.S. citizens or have a valid Green Card to work
Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks concurrently
Problem-solving mindset, with the ability to identify and address project issues proactively
Proven experience in developing and implementing standard operating procedures and policies
Strong ability to create and deliver training materials and technical assistance
Expertise in disaster recovery processes and mitigation strategies
Excellent communication and interpersonal skills, with the ability to engage with a diverse range of stakeholders
Preferred
A Master's degree or relevant certifications is a plus
Prosci, CCMP and or Lean Six Sigma certification a plus
Benefits
Health Care Plan (Medical, Dental & Vision)
HSA, FSA, and Commuter Benefits
Life Insurance (Basic, Voluntary & AD&D)
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Short-Term & Long-Term Disability
Remote or Hybrid Work