Senior Associate, Project Manager, Strategy Operations jobs in United States
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Capital One · 5 months ago

Senior Associate, Project Manager, Strategy Operations

Capital One is a strategy-driven company founded by former strategy consultants. The Senior Associate Project Manager will work with the Strategy Operations team to manage high visibility projects and support the Corporate Strategy group's efforts in delivering impactful results and fostering a supportive culture.

BankingCredit CardsFinanceFinancial Services
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Comp. & Benefits
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Responsibilities

Display strong consulting and collaboration skills to work with partners to understand business problems and focus on bringing issues to resolution. Includes clarifying and defining business needs, requirements and use cases
Work autonomously on large and small scale projects that have a direct impact on Corporate Strategy operations and culture. Effectively and independently identify and solve problems to improve current and future operations. Influence team and leadership as needed to ensure a timely, well-managed deliverable
Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and/or escalate as needed. Design, develop, and manage processes in a complex dynamic environment, revising needs to meet changing requirements
Plan, design, manage and execute project plans to ensure delivery, bringing the ability to quickly put structure in place to manage the work. Remain highly organized and process-oriented with attention to detail, while establishing context and sound reasoning for data-driven decision making
Ensure status reports are submitted regularly, accurate, appropriately detailed, and visible to all relevant stakeholders. Maintain key project documentation
Proactively identify and remediate risks, issues, and dependencies, escalating where necessary. Leverage problem solving skills to ensure project plans deliver on intent. Identify ways to improve and streamline business processes
Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
Build relationships as an active and engaged member of a team that is working on delivering features to our associates and/or business partners
Collaborate with stakeholders within Corporate Strategy and across the enterprise, particularly in chief of staff functions and HR, to provide strategic and tactical thought partnership that effectively drives delivery
Must be able to influence and organize teams of individuals to effectively achieve goals
Exhibit a proven track record of project management and execution on large, cross-functional projects
Possess comfort in spreadsheets, and with both quantitative and qualitative reporting
Partner with internal stakeholders and functional performers to capture, track and drive resolution of defects and enhancements. Manage program communications and reporting, leveraging central repository for archival of artifacts
Demonstrate an ability to write clear, concise documentation and communications – create, drive and maintain community communications (e.g., newsletter, event communications). Partner with key stakeholders to plan and deliver company and strategy focused communications to internal and external audiences
Plan and execute large-scale community events
Partner closely with HR and talent development programs to support Corporate Strategy talent processes
Demonstrate organizational agility to adapt to changing demands

Qualification

Project ManagementProblem SolvingCommunication SkillsOrganizational AgilityCollaboration SkillsInfluencing SkillsAttention to DetailDocumentation Skills

Required

Bachelor's Degree or Military experience
At least 2 years of Project Management experience
Strong consulting and collaboration skills to work with partners to understand business problems and focus on bringing issues to resolution
Ability to work autonomously on large and small scale projects that have a direct impact on Corporate Strategy operations and culture
Ability to effectively and independently identify and solve problems to improve current and future operations
Ability to influence team and leadership as needed to ensure a timely, well-managed deliverable
Ability to drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and/or escalate as needed
Ability to design, develop, and manage processes in a complex dynamic environment, revising needs to meet changing requirements
Ability to plan, design, manage and execute project plans to ensure delivery
Ability to remain highly organized and process-oriented with attention to detail
Ability to establish context and sound reasoning for data-driven decision making
Ability to ensure status reports are submitted regularly, accurate, appropriately detailed, and visible to all relevant stakeholders
Ability to maintain key project documentation
Ability to proactively identify and remediate risks, issues, and dependencies, escalating where necessary
Ability to leverage problem solving skills to ensure project plans deliver on intent
Ability to identify ways to improve and streamline business processes
Outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels
Ability to build relationships as an active and engaged member of a team
Ability to collaborate with stakeholders within Corporate Strategy and across the enterprise
Ability to influence and organize teams of individuals to effectively achieve goals
Proven track record of project management and execution on large, cross-functional projects
Comfort in spreadsheets, and with both quantitative and qualitative reporting
Ability to partner with internal stakeholders and functional performers to capture, track and drive resolution of defects and enhancements
Ability to manage program communications and reporting, leveraging central repository for archival of artifacts
Ability to write clear, concise documentation and communications
Ability to plan and execute large-scale community events
Ability to partner closely with HR and talent development programs to support Corporate Strategy talent processes
Demonstrated organizational agility to adapt to changing demands

Preferred

Masters or MBA degree
At least 5 years of Project Management experience
Strong problem solving and influencing skills
Strong communication and collaboration skills
Work experience achieving results with complex projects

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Company

Capital One

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Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.

Funding

Current Stage
Public Company
Total Funding
$5.45B
Key Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M

Leadership Team

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Lo Li
CTO, Managing Vice President Retail Bank
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Daniel Arellano
Senior Vice President, Business Cards and Payments
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Company data provided by crunchbase