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Console · 5 months ago

Applied AI Engineer

San Francisco (On-site)

Full-time

Onsite

Mid Level

$200K/yr - $350K/yr

4+ years exp

Console is an AI platform that automates IT and internal support, helping companies scale without increasing headcount. As an Applied AI Engineer, you will work on the core agent loop and various AI flows to enhance user experience and product functionality.

Artificial Intelligence (AI)Information TechnologySecuritySoftwareSoftware Engineering

Responsibilities

Building a copilot agent that human agents can delegate work to and get 10x more done

Architecting product flows that collect user feedback and feed into online evals for rapid iteration

Learning from unresolved tickets and suggesting new automations to customers automatically

You'll have room to be creative, own projects end-to-end, and shape both the platform and the product vision

Qualification

Applied AI product engineeringFull-stack developmentTypescriptNodeReactData analysisUser experience designAI architecture knowledgeIterative development

Required

4+ years of full-time software engineering experience, with a recent focus on applied AI product engineering

Comfortable working and contributing across the entire stack (Typescript/Node/React)

Obsessed with building incredible product experiences for users, and never happy with 'good enough'

Preferred

You're a product builder with strong generalist technical skills, and you know how to maximize your impact to deliver great experiences for users and customers

You have great taste; you understand that the best AI experiences feel great to use and you care deeply about getting the details right

You carefully study data to discover qualitative insights from individual traces and can build quantitative systems to evaluate performance at scale

You're immersed in the world of frontier AI and constantly learning about effective AI architecture

You've worked on AI systems with real usage and know how to iterate effectively on production agents