The Harrison Group, Inc. ยท 5 months ago
Customer Service Representative -be the VOICE for our company!
Havertown, PA
Full-time
Onsite
New Grad, Entry LevelThe Harrison Group, Inc is a national leading third-party administrator specializing in Consumer Directed Healthcare services. They are seeking a Customer Service Representative who will be the primary voice for client inquiries and provide administrative support to the Account Management Team.
ConsultingHealth InsuranceProfessional Services
Responsibilities
Responding to client and participant inquiries via phone and email
Answering telephones, taking messages, checking voice mail, and other administrative support responsibilities
Supporting the internal department operations through additional administrative functions including file management, assisting in claims processing procedures, mailing and scanning documents, and general office work
Qualification
Required
Strong customer service skills and professional demeanor
Ability to process paperwork in a timely manner
Excellent verbal and written communication
Computer skills including MS Word and Excel
Team player/support
Ability to function independently and multi-tasking
Ability to type 45WPM accurately
Ability to keep all employee/medical information strictly confidential
Preferred
Associate's degree in Business/Health Administration or related work experience preferred but not necessary
Previous experience in benefits management, customer service or accounting-related field is definitely a PLUS!
Company
The Harrison Group, Inc.
Established in 1985, The Harrison Group is a leading third party administrator of Health Reimbursements, Flexible Spending Accounts and Health Savings Accounts.
Founded in 1985
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase