CGS Federal (Contact Government Services) · 4 months ago
eDiscovery Program Manager (Top Secret Clearance Required)
United States
Full-time
Remote
Senior Level
$157K/yr - $213K/yrCGS Federal is seeking a dedicated eDiscovery Program Manager to join their fast-paced team focused on assisting with legal accounts. The role involves overseeing contractor staff management, ensuring effective communication with clients, and providing technical expertise for the full life cycle management of the program.
ConsultingInformation TechnologyLegalProfessional ServicesProject ManagementSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
The Contractor shall provide Discovery Program contractor staff management support to include, but not limited to the following activities:
Contractor shall oversee all administrative logistical support for the contract to include, notifying the Government of schedule changes, work assignments and coverage, documenting daily tasks, and work location changes
Contractor shall insure that daily time entry is recorded by all contract staff
Contractor shall coordinate all administrative activities associated with the arrival of new contract staff with the appropriate FBI security, IT, and other administrative units
Contractor shall mentor and assist new team members to perform daily tasks
Contractor shall promptly and thoroughly address any performance or personnel issues that arise within the contracted staff
Contractor shall manage client expectations and deliverables and clearly and timely communicate with clients
Contractor shall initiate process improvement initiatives
Quotes shall facilitate communication, planning, recommendations, and resource management across internal and external stakeholders
Contractor shall provide technical and eDiscovery subject matter expertise to support the full life cycle management of the resources assigned to the program and contract
Contractor shall participate in teleconferences or meetings to review, educate, and support program objectives
Contractor shall assist in managing the Legal Clerical mailbox and tasks
Contractor shall develop and track clerical and IT project schedules, milestones, and deliverables
Contractor shall assist with providing information sought by client that are relevant to support Change Requests and Contract Modifications
Contractor shall oversee and monitor all scheduled system maintenances in accordance with established policies and procedures
Contractor shall review system and application logs and related reports to verify completion of scheduled jobs such as backups
Contractor shall review and report technical assessments to include required tasks, estimated time frames, and effort for any scope project
Contractor shall oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes
Contractor shall oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022
Contractor shall oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022 in a large physical and virtual infrastructure
Contractor shall oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories
Contractor shall oversee and monitor Discovery’s IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architecture
Contractor shall comply with contract terms and conditions; work collaboratively with the COR to define and execute all reports and other deliverables
Contractor shall ensure operational coverage for all critical areas to meet 24 hours, 7 days a week, 365-day requirements and priorities as identified by OGC Leadership
Contractor shall formulate and enforce work standards; assign contractor schedules
Contractor shall present and communicate instructions, and in writing reports or documents that convey the findings/results of analysis to non-technical audiences
Contractor shall work collaboratively with the COR and OGC Government Leads to define and execute all reports and other deliverables
Contractor shall provide the Task Lead(s) and COR with cost and staffing estimates relative to the completion of existing tasks, as well as the possible addition of future
Contractor shall plan, organize, direct and support all activities identified in the contract
Contractor shall ensure conformance with RFQ schedules and costs
Contractor shall monitor employee performance and productivity
Contractor shall develop and implement training programs and remedial actions as necessary
Contractor shall review work discrepancies
Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates
Contractor shall be responsible for the overall RFQ performance and quality assurance
Contractor shall provide timekeeping and invoicing for labor hours, travel and ODCs, if any
Contractor shall ensure that program/project schedule, performance and deliverables are met
Contractor shall maintain a qualified and certified, as appropriate, Contractor work force to meet the Government’s needs under this RFQ
Contractor shall provide direct supervision, program control, scheduling and management of the Contractor personnel consistent with priorities and assignments by the OGC program
Contractor shall develop and implement training programs and remedial actions as necessary
Contractor shall assist in all project management task performance
Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates
Contractor shall resolve problems, issues or conflicts, as required
Contractor shall prioritize tasks and assignments to Contractor work force based on Government’s direction and best practices
Qualification
Required
Top Secret Clearance Required
Full-Time, Executive-Level Employment
Experience in eDiscovery and legal accounts management
Ability to provide contractor staff management support
Experience in overseeing administrative logistical support
Ability to ensure daily time entry is recorded by all contract staff
Experience in coordinating administrative activities for new contract staff
Ability to mentor and assist new team members
Experience in addressing performance or personnel issues
Ability to manage client expectations and deliverables
Experience in initiating process improvement initiatives
Ability to facilitate communication and resource management
Technical and eDiscovery subject matter expertise
Experience in participating in teleconferences or meetings
Ability to manage the Legal Clerical mailbox and tasks
Experience in developing and tracking project schedules and milestones
Ability to assist with providing information for Change Requests and Contract Modifications
Experience in overseeing scheduled system maintenances
Ability to review system and application logs
Experience in reviewing and reporting technical assessments
Ability to oversee and monitor eDiscovery processes
Experience in overseeing Microsoft Exchange administration
Ability to oversee Microsoft Windows server administration
Experience in overseeing performance of DNS, WINS, DHCP, and LDAP
Ability to oversee IT infrastructure and cloud technologies
Experience in ensuring operational coverage for critical areas
Ability to formulate and enforce work standards
Experience in presenting and communicating findings to non-technical audiences
Ability to provide cost and staffing estimates
Experience in planning, organizing, directing, and supporting contract activities
Ability to monitor employee performance and productivity
Experience in developing and implementing training programs
Ability to review work discrepancies
Experience in preparing and submitting required reports
Ability to ensure program/project schedule and performance are met
Experience in maintaining a qualified and certified contractor workforce
Ability to provide direct supervision and program control
Experience in assisting in project management task performance
Ability to resolve problems, issues, or conflicts
Experience in prioritizing tasks and assignments
Benefits
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Company
CGS Federal (Contact Government Services)
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Miller
Partner, President of Operations
Brian York
Partner, President of Strategy
Company data provided by crunchbase