CGS Federal (Contact Government Services) · 5 months ago
eDiscovery Program Manager (Top Secret Clearance Required)
Chicago, IL
Full-time
Hybrid
Director/Executive
$157K/yr - $213K/yrCGS Federal is a company dedicated to enhancing government services through innovative solutions and skilled personnel. They are seeking an eDiscovery Program Manager to oversee administrative and logistical support for legal accounts, manage client expectations, and ensure the effective execution of projects and processes related to eDiscovery.
ConsultingInformation TechnologyLegalProfessional ServicesProject ManagementSoftware
No H1B
Security Clearance Required
Responsibilities
The Contractor shall provide Discovery Program contractor staff management support to include, but not limited to the following activities:
Contractor shall oversee all administrative logistical support for the contract to include, notifying the Government of schedule changes, work assignments and coverage, documenting daily tasks, and work location changes
Contractor shall insure that daily time entry is recorded by all contract staff
Contractor shall coordinate all administrative activities associated with the arrival of new contract staff with the appropriate FBI security, IT, and other administrative units
Contractor shall mentor and assist new team members to perform daily tasks
Contractor shall promptly and thoroughly address any performance or personnel issues that arise within the contracted staff
Contractor shall manage client expectations and deliverables and clearly and timely communicate with clients
Contractor shall initiate process improvement initiatives
Quotes shall facilitate communication, planning, recommendations, and resource management across internal and external stakeholders
Contractor shall provide technical and eDiscovery subject matter expertise to support the full life cycle management of the resources assigned to the program and contract
Contractor shall participate in teleconferences or meetings to review, educate, and support program objectives
Contractor shall assist in managing the Legal Clerical mailbox and tasks
Contractor shall develop and track clerical and IT project schedules, milestones, and deliverables
Contractor shall assist with providing information sought by client that are relevant to support Change Requests and Contract Modifications
Contractor shall oversee and monitor all scheduled system maintenances in accordance with established policies and procedures
Contractor shall review system and application logs and related reports to verify completion of scheduled jobs such as backups
Contractor shall review and report technical assessments to include required tasks, estimated time frames, and effort for any scope project
Contractor shall oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes
Contractor shall oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022
Contractor shall oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022 in a large physical and virtual infrastructure
Contractor shall oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories
Contractor shall oversee and monitor Discovery’s IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architecture
Contractor shall comply with contract terms and conditions; work collaboratively with the COR to define and execute all reports and other deliverables
Contractor shall ensure operational coverage for all critical areas to meet 24 hours, 7 days a week, 365-day requirements and priorities as identified by OGC Leadership
Contractor shall formulate and enforce work standards; assign contractor schedules
Contractor shall present and communicate instructions, and in writing reports or documents that convey the findings/results of analysis to non-technical audiences
Contractor shall work collaboratively with the COR and OGC Government Leads to define and execute all reports and other deliverables
Contractor shall provide the Task Lead(s) and COR with cost and staffing estimates relative to the completion of existing tasks, as well as the possible addition of future
Contractor shall plan, organize, direct and support all activities identified in the contract
Contractor shall ensure conformance with RFQ schedules and costs
Contractor shall monitor employee performance and productivity
Contractor shall develop and implement training programs and remedial actions as necessary
Contractor shall review work discrepancies
Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates
Contractor shall be responsible for the overall RFQ performance and quality assurance
Contractor shall provide timekeeping and invoicing for labor hours, travel and ODCs, if any
Contractor shall ensure that program/project schedule, performance and deliverables are met
Contractor shall maintain a qualified and certified, as appropriate, Contractor work force to meet the Government’s needs under this RFQ
Contractor shall provide direct supervision, program control, scheduling and management of the Contractor personnel consistent with priorities and assignments by the OGC program
Contractor shall develop and implement training programs and remedial actions as necessary
Contractor shall assist in all project management task performance
Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates
Contractor shall resolve problems, issues or conflicts, as required
Contractor shall prioritize tasks and assignments to Contractor work force based on Government’s direction and best practices
Qualification
Required
Top Secret Clearance Required
Experience in managing eDiscovery programs
Ability to oversee administrative logistical support for contracts
Experience in managing client expectations and deliverables
Ability to provide technical and eDiscovery subject matter expertise
Experience in managing IT infrastructure and cloud technologies
Ability to communicate effectively with non-technical audiences
Experience in developing and implementing training programs
Ability to monitor employee performance and productivity
Experience in preparing and submitting required reports
Ability to prioritize tasks and assignments based on direction and best practices
Benefits
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Company
CGS Federal (Contact Government Services)
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Miller
Partner, President of Operations
Brian York
Partner, President of Strategy
Company data provided by crunchbase