Omm IT Solutions · 5 months ago
Data Entry Operator (Tax Return Processing)
Omm IT Solutions is seeking detail-oriented Data Entry Operators to key tax return information from scanned images using a secure, web-based third-party application. This role will support the Department of Revenue’s processing of specific tax return types, requiring accuracy, speed, and reliability.
AnalyticsConsultingInformation TechnologySoftware
Responsibilities
Log in to the web application via secure Azure Single Sign-On
Access assigned data entry queues and process tax returns from scanned images
Compare OCR/table lookup results with the printed form; accept correct values or rekey incorrect/missing values
Follow provided written instructions for each queue and tax form type
Maintain required speed and accuracy to meet monthly SLAs
Review error reports provided by ALDOR and adjust processes to avoid repeated mistakes
Keep track of daily work hours, keystrokes, and pages processed
Participate in remote training sessions
Communicate promptly with the designated point of contact regarding technical issues, performance, or billing questions
Qualification
Required
Must be located in and authorized to work in the United States
Prior high-volume data entry experience, ideally in financial, tax, or government forms processing
Proven ability to maintain accuracy and speed under time constraints
Comfortable working with numeric and text fields (no cents for amount fields)
Reliable high-speed internet connection and computer that meets application requirements
Ability to work independently and meet assigned quotas without direct supervision
Strong attention to detail and ability to follow detailed written instructions
Availability to work consistent hours during business days to meet monthly volume and SLA targets
Computer capable of accessing secure, web-based third-party applications
Secure workspace within the U.S. (no public Wi-Fi for work)
Familiarity with Excel for reviewing error/performance reports
Company
Omm IT Solutions
Omm IT Solutions (Omm) is a Columbia, Maryland based 8(a) certified Women Owned Small Business (WOSB), providing Information Technology (IT) consulting and contracting services on Federal, State government and commercial contracts .
Funding
Current Stage
Early StageRecent News
2024-04-29
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