Upstate Medical University · 5 months ago
Clerical Specialist II
Syracuse-Auburn Area
Full-time
Onsite
Entry Level
2+ years expUpstate Medical University is seeking a Clerical Specialist II to provide clerical support in an Ambulatory care setting. The role involves collecting and updating patient information, advising on insurance requirements, and assisting with front desk tasks.
EducationMarket ResearchMedical
Responsibilities
Provide clerical support in an Ambulatory care setting
Ensure that at the time of, or prior to, the arrival of outpatient clinic patients, all required information is collected and or updated, including, but not limited to, patient demographic information, thorough and accurate insurance information for any and all insurance carriers that may have a payment responsibility for services being rendered as well as any supporting documentation as may be required for the services
Advise patients on insurance carrier requirements including services not covered
Ensure insurance authorizations or referrals, and any further information from outside referring sources that have an impact on the patient's care have arrived or have been provided
Assist with front desk tasks
Qualification
Required
Associates degree and two (2) years relevant patient financial/insurance services experience in a healthcare-related setting, or an equivalent combination of education and experience required
Working knowledge of medical terminology
Familiarity with medical coding
Excellent written/oral communication skills required
Computer skills and keyboarding are necessary
Ability to maintain good public relations with patients, visitors, co-workers and outside facilities
Preferred
Previous experience with Epic EHR
Obtaining and processing insurance authorizations
Patient scheduling preferred
Company
Upstate Medical University
The State University of New York Health Science Center at Syracuse encompasses a College of Medicine
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Baldrick's Foundation
2023-11-21Grant
Leadership Team
William G. Veit
Assistant vice president for internal audit and enterprise risk management
Recent News
Central New York Business Journal
2025-12-25
Central New York Business Journal
2025-11-05
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