Pennsville National Bank · 5 months ago
Teller/Customer Service Representative (Part-Time)
Pennsville, NJ
Part-time
Onsite
New Grad, Entry Level
$18.25/hr - $18.75/hrPennsville National Bank is a local financial institution committed to providing exceptional customer service and community engagement. The Teller/Customer Service Representative role focuses on enhancing the branch customer experience through service, sales, and digital engagement while supporting daily operations and resolving customer issues.
BankingFinancial Services
Responsibilities
Specializes in our branch customer experience through service, sales and digital engagement of our Consumer and Business Banking customers
Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner
The position is a key driver of sales and the customer experience within the branch
The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately
It is important for the person in this position to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, and critical thinking in support of the Pennsville National Bank’s culture and brand
In functioning in multiple capacities within the branch, it is important for the job holder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening, cross-selling other banking solutions, problem resolution, and processing of transactions
Qualification
Required
Specializes in our branch customer experience through service, sales and digital engagement of our Consumer and Business Banking customers
Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch
Responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner
Key driver of sales and the customer experience within the branch
Responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately
Exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, and critical thinking in support of the Pennsville National Bank's culture and brand
Adaptable to service any and all banking needs of the customer, inclusive of new account opening, cross-selling other banking solutions, problem resolution, and processing of transactions
Must be able to work on Saturdays and travel to and work at all five of our branch locations (Pennsville, Carneys Point, Pedricktown, Woodstown, and Elmer)
Company
Pennsville National Bank
Pennsville National Bank is a banking company based out of 170 S BROADWAY, Pennsville, New Jersey, United States.
Founded in 1969
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase