Rep Source, LLC ยท 5 months ago
Data Entry / Customer Service
Rep Source LLC is a Manufacturer's Rep Agency with over 58 years of experience, seeking a Data Entry/Customer Service representative to join their team. The role involves assisting long-standing customers with order entry, tracking, and resolving technical issues while providing product information and quotations.
Electrical DistributionMechanical EngineeringWholesale
Responsibilities
Handle customer telephone, email, and website inquiries
Provide information and pricing about products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualification
Required
Previous experience in data entry or customer service
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
High School Diploma or Equivalent
Ability to pass a criminal background check and drug screening
Benefits
Healthcare benefits available after 60 days
401K with employer matching available after 1 year
Paid holidays
Paid time off
Company
Rep Source, LLC
Rep Source is a Manufacturer's Representative Agency specializing in the marketing and distribution of Plumbing, Mechanical, Electrical, Architectural and Water Treatment Industries.