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Kaizo Health · 5 months ago

Office Manager

Washington, DC

Full-time

Onsite

Mid Level

$40K/yr - $55K/yr

Kaizo Health is a recognized leader in patient-centered care, combining evidence-based chiropractic, personalized rehab, and cutting-edge technology. They are seeking an energetic, results-driven Office Manager to lead their administrative division and streamline operations across various locations, with a focus on enhancing service quality and efficiency.

Health CareHospitalMedical

Responsibilities

Ensuring efficient scheduling and rescheduling processes, keeping a tab on new patient scheduling numbers

Facilitating seamless communication via different platforms such as the Kaizenovate app, Reviewwave, and Ringcentral

Overseeing credentialing processes, maintaining up-to-date credentials on CAQH and with payers

Regularly running various reports to provide insights into patient engagements and services, and taking proactive measures based on the data accrued

Managing inventories and ensuring timely ordering of supplies for all clinics

Reviewing and setting re-exam tasks while ensuring unbilled re-exams are adequately billed

Taking up additional responsibilities as needed, demonstrating a ‘whatever it takes’ attitude

Building and fostering relationships with referral sources in the area through weekly visits including Doctors and Attorneys

Building and fostering relationships with other businesses to increase new patient acquisition opportunities

Work with the Revenue Cycle Manager to ensure all clinics are collecting all patient balances

Follow up on Accounts receivables with Revenue Cycle Manager

Collaborating with the Operations and Marketing teams, filling in whenever necessary to ensure unhampered functionality

Creating weekly status reports and communicating effectively with supervisors and the CEO, suggesting improvements based on the data-driven insights

Assisting in the ongoing development and maintenance of the Kaizenovationu, bringing innovative solutions to the table

Serving as a dependable go-to person for clinics for their daily operational needs or problem-solving

Qualification

Healthcare administrationAnalytical skillsCommunication skillsMultitasking abilitiesOrganizational skillsResults-first approachTenacityTeam-oriented mindsetAdaptability