Whisker · 3 weeks ago
Manager of Software Quality Engineering
Auburn Hills, MI
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expWhisker is a company dedicated to improving pet care through innovative technology, known for products like Litter-Robot and Feeder-Robot. They are seeking a Quality Engineering Manager to lead their quality assurance efforts across software and firmware, ensuring the delivery of high-quality, secure products while fostering a collaborative culture within the team.
ConsumerConsumer GoodsPet
Responsibilities
Defines and implements a comprehensive quality strategy that spans Software Quality Assurance, Firmware Quality Engineering, integration testing, performance and security testing
Builds, mentors, and inspires a high-performing team of Quality Engineering / SDET professionals to achieve technical excellence and continuous improvement
Drives the adoption of advanced testing methodologies, tools, and automation practices to accelerate development cycles while maintaining quality
Aligns quality engineering initiatives with organizational objectives and advocates for quality best practices across engineering and product teams
Oversees the end-to-end testing lifecycle for web, mobile, and backend systems, including functional, regression, and exploratory testing
Collaborates with software engineers to embed quality into the development lifecycle through code reviews, unit tests, and test-driven development (TDD)
Establishes rigorous testing protocols for embedded systems, focusing on reliability, performance, and compatibility with hardware
Partners with firmware engineering team to validate system-level functionality and ensure robust integration with software components
Ensures seamless interoperability across complex hardware, software, and third-party systems through comprehensive integration testing
Develops automated integration test frameworks to validate real-world use cases and edge conditions
Leads initiatives to identify and address latency issues or bottle necks through data-driven performance testing
Leads initiatives to identify and address security vulnerabilities through penetration testing, secure code analysis, and risk assessments
Partners with security and compliance teams to ensure adherence to regulatory standards such as GDPR, or similar
Collaborates with product management, engineering, and operations teams to define clear quality benchmarks and acceptance criteria
Act as a quality advocate, bridging communication gaps between stakeholders and ensuring alignment on quality priorities
Partners with Whisker DevOps teams to enhance CI/CD pipelines and integrate automated quality checks, enabling rapid and reliable releases
Leads the evaluation, selection, and implementation of testing tools and frameworks suitable for cloud, mobile, and embedded platforms
Drives advancements in test automation across all layers of the technology stack to increase coverage and efficiency
Continuously refines QA processes to adapt to evolving business and technological needs, ensuring agility in fast-paced development cycles
Defines, measures, and reports key performance indicators (KPIs) for quality, such as defect escape rates, test coverage, release velocity, and system uptime
Use data-driven insights to proactively identify bottlenecks and areas for improvement across quality processes
Fosters a culture of accountability and continuous learning through root cause analysis and post-release retrospectives
Will perform additional responsibilities when required
Directly supervises department Teams. Carries out supervisory responsibilities following Whisker policies and applicable laws. Responsibilities include interviewing, training, and hiring, planning, assigning and directing work, appraising performance, addressing team issues, and upholding safety and quality guidelines
Qualification
Required
10+ years of experience in quality engineering, with at least 3 years in a management role overseeing cross-domain QA efforts
Proven track record in leading QA teams for software, firmware, and integrated systems in dynamic, innovation-driven environments
Proficiency in testing methodologies and tools for software applications (e.g., Selenium, Appium, Cypress) and embedded systems (e.g., hardware-in-the-loop testing, simulation)
Strong knowledge of security testing tools and practices, such as OWASP, SAST, and DAST frameworks
Familiarity with DevOps practices, CI/CD pipelines, and cloud platforms such as AWS, Azure, or GCP
Demonstrated ability to build, scale, and inspire high-performing QA teams across multiple domains
Excellent communication and interpersonal skills to influence stakeholders at all organizational levels
Maintains confidentiality of proprietary information
Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
A high degree of initiative, self-motivation, and ability to motivate others
Ability to establish and maintain cooperative working relationships with Team Members and colleagues
Comfortable with office pets (cats, dogs)
Preferred
Experience with compliance and regulatory frameworks such as GDPR
Knowledge of IoT systems, edge computing, and their quality requirements
Advanced understanding of agile and lean principles as applied to quality engineering
Benefits
Premium Medical/Dental/Vision insurance
Paid parental leave
Whisker Parents Program
1 day "pawternity" leave for new pet adoption
Pet Insurance Discount
401K match
Flexible spending accounts
Company-paid short-term disability and life insurance
Employee Assistance Program (EAP)
Generous paid time off
14 Paid Holidays
Top of the line equipment
Pet-friendly office
Whisker products and swag
Continuing education Support
On-site gym with Peloton
Referral program
Company
Whisker
Maker of the highest-rated automatic, self-cleaning litter box on the market, used by more than 1,000,000 pet parents.
501-1000 employees
H1B Sponsorship
Whisker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (6)
2023 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$31MKey Investors
Pondera Holdings
2019-12-01Private Equity· $31M
Leadership Team
Jacob Zuppke 🐈
President & CEO
Jeannette Conner
Senior EA to the CEO
Recent News
2026-01-09
Techlicious Latest Articles
2025-12-12
Media Post
2025-12-05
Company data provided by crunchbase