JBA International · 5 months ago
Salesforce Administrator
JBA International is a cutting-edge wholesale mortgage lender specializing in Non-QM products, seeking a skilled Salesforce Administrator to join their fast-paced development team. In this role, you will take ownership of the Salesforce environment, driving optimization and supporting rapid product development while ensuring data integrity and compliance.
ConsultingHealth CareLegalProfessional Services
Responsibilities
Own the configuration, customization, and ongoing maintenance of Salesforce instances tailored to the Reverse Mortgage/Mortgage industry
Partner with developers, business analysts, and stakeholders to design and deliver Salesforce solutions that align with business goals
Manage user access, roles, profiles, and security settings to ensure data integrity and regulatory compliance
Build and maintain custom objects, fields, workflows, approval processes, and page layouts
Develop and update reports, dashboards, and analytics tools to support data-driven decision-making
Troubleshoot and resolve system issues efficiently, ensuring minimal disruption to users
Provide training and ongoing support to users, promoting Salesforce best practices
Monitor Salesforce releases and new features, identifying and implementing enhancements to improve performance
Maintain thorough documentation of system configurations, processes, and customizations
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or a related field—or equivalent experience
5+ years of Salesforce administration experience, including at least 2 years in a senior or lead capacity (preferred)
Salesforce Certified Administrator certification required; Advanced Administrator certification strongly preferred
Solid understanding of Salesforce architecture, security models, and best practices
Hands-on experience with Apex, Visualforce, and Lightning Web Components (LWC)
Proficiency in Salesforce APIs and third-party data integration tools
Familiarity with Agile methodologies and rapid prototyping environments
Strong problem-solving skills with a detail-oriented mindset
Excellent communication and collaboration skills
Preferred
5+ years of Salesforce administration experience, including at least 2 years in a senior or lead capacity (preferred)
Advanced Administrator certification strongly preferred
Experience with tools like GitHub, Postman, custom API integrations, or other Salesforce products is a plus
Benefits
Competitive compensation and performance-based bonuses
Collaborative and entrepreneurial culture
Opportunities for career advancement and innovation