M/I Homes, Inc. · 1 week ago
New Home Consultant
Indianapolis, IN
Full-time
Onsite
Entry, Mid Level
1+ years expM/I Homes, Inc. is a leading homebuilder with over 40 years of experience. The New Home Consultant role involves managing sales generation, serving as a trusted advisor to homebuyers, and ensuring customer satisfaction throughout the home buying process.
Home ServicesReal EstateReal Estate Investment
Responsibilities
Effectively manages sales generation by utilizing corporate marketing materials, model homes, local resources and realtor relationships. Show the community, lots and spec homes to prospects and realtors. Market community (participation in local events or local sales organizations)
Serves as trusted advisor/primary point of contact for home buyer from initial meeting through home closing. Scope may vary during phases of sales process
Tour and demonstrate model homes
Generates excitement by effectively identifying needs of potential home buyers and matching related solutions
Builds confidence with potential home buyer by selling features/benefits of M/I Homes product and experience to include:
M/I History and culture
Confidence Builder program
Community advantages
Financing programs tailored to buyers' needs
Advantages relative to Division
Comparatively shops products of competitors and visits those operating in same geographical areas
Prospect and visit realtors
Participates in Division meetings
Maintains buyer interest by effectively using listening and negotiating skills when confronted with objections, skepticism, conflict, etc. and counters with specific alternatives
Guarantees a realistic, but satisfactory home building experience for the home buyer by proactively communicating to the home buyer during entire home building process. Communicates appropriate information to other M/I personnel (e.g., Production, Design Center, MIFC, etc.) Attends Buyer Builder Conference and Pre-Closing Walk-Through events. Show/walk lots and homes under construction with customers under contract
Community management (drive/walk through community to check on appearance, signage, maintenance status of homes). Visit homes under construction to check on status
Meets with construction personnel regarding issues/status of homes
Ensures fair and consistent treatment by effectively solving problems when they occur, to the extent empowered to do so. Communicates results effectively to required stakeholders
Optimizes information flow by consistently and correctly utilizing Company systems which include but are not limited to CFT(Pivotal) and electronic mail
Provides consistency in superior customer service by effectively providing direction and coordination of an associate's workflow through guidance, instruction, and coaching
Qualification
Required
Associate's degree (A.A.) or equivalent in specialized training from a two-year college or technical school combined with at least one year of relevant course study including seminars and workshops in sales and marketing techniques and one to five years of related experience and/or training; thorough knowledge of housing market in geographical locations
Ability to interpret, analyze, and evaluate given information relative to selling techniques and potential homebuyer issues
Self-motivated with persuasive, enthusiastic and customer-service oriented personality and outstanding negotiation and organizational skills; detail-oriented aptitude
Outstanding verbal and written communication skills for high interaction with a variety of people inside and outside of the organization
Decisiveness and good judgment, problem-solving and analytical skills to act with authority and take risks in an environment with little direction from others
Upon request of and on terms established by the Company, obtains and maintains all appropriate state or local licenses (e.g., contractor's license, real estate salesperson and/or broker license, etc.) for the mutual benefit of the employee and the Company and for use by the Company in connection with the Company's sales, homebuilding, and lending activities
It is required that all New Home Consultants have a personal cell phone for business use and follow division guidelines on customer and internal communication requirements
Benefits
Medical
Dental
Vision
Paid time off
Paid holidays
Paid parental leave
Traditional and Roth 401(k) options
Profit sharing plan
Employee stock purchase plan
Employee home purchase plan
Company
M/I Homes, Inc.
M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years and is known nationally for the M/I Difference: Whole Home Building Standards, Design, M/I Financial, and our industry leading Transferable Structural Warranty.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$250M2025-09-19Post Ipo Debt· $250M
1993-11-03IPO
Leadership Team
W
Will Duderstadt
VP and Chief Marketing Officer
Recent News
PR Newswire
2025-10-22
2025-09-12
2025-06-13
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