Ultima Genomics · 5 months ago
Field Service Engineer I, Development Program
Fremont, CA
Full-time
Onsite
New Grad, Entry Level
$37/hr - $37/hrUltima Genomics is a rapidly growing company that is developing groundbreaking genomics technologies. They are seeking a highly motivated Field Service Engineer I to immerse in a 4-month training program, learning about the company's instrumentation and providing on-site service to customers while collaborating with various engineering and operational teams.
BiotechnologyHealth CareLife ScienceMedical
Responsibilities
Provide on-site service to one account or small region, repair and/or installation of company instrumentation currently under development
Review technical reports and documents from customers. Analyze issues with technical staff to find root cause and communicate next steps and timelines to customers
Maintain records of tool configurations pertaining to hardware, software, consumables, and application releases
Manage customer interface with research and development groups. Maintain a working relationship with customers and instill confidence and credibility in our company and product
Exceed customer expectations of service, support, and the product under development
Summarize and communicate issues to development engineers for triage and participate in root cause analysis investigations
Other job duties as assigned
Qualification
Required
BS in science or engineering
Experience in electro-mechanical assembly, server installations, and instrumentation troubleshooting
Skilled at interpreting technical documentation and schematics (Electrical, Wiring, Fluidic, and mechanical drawings)
Ability to relocate to any US city at our client site, after our program
Good people skills with the ability to work independently and in a group
Talented at building prototypes from preliminary drawings and schematics
Meticulous and detail oriented. Excellent organizational and communication skills
Motivated and willing to work in a fast-paced environment as part of a hard-working and multidisciplinary team
Holding a valid driver license is required
Ability to travel 50% of the time, when necessary
Preferred
Experience in biotech industry is a plus
Benefits
Medical, dental, vision, life, and disability insurance
401(k) retirement plan
Flexible spending & health savings account
Paid holidays
Paid time off
Employee assistance program
Other company benefits
Company
Ultima Genomics
Ultima Genomics is a developer of a low-cost sequencing platform.
Founded in 2016
201-500 employees
H1B Sponsorship
Ultima Genomics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (12)
2022 (13)
2021 (7)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$600M2022-05-31Series Unknown· $600M
Leadership Team
Gilad Almogy
Founder and CEO
Jason Kang
General Manager, Asia Ultima Genomics
Recent News
Company data provided by crunchbase