Rackspace Technology · 1 day ago
Enterprise Sales Executive V - Hi-tech/ISV/SaaS - Remote
United States
Full-time
Remote
Senior Level, Lead/Staff
$160K/yr - $329K/yr
12+ years expRackspace Technology is seeking an experienced Enterprise Sales Executive to drive new customer acquisition in the Hi-tech, ISV, and SaaS sectors. The role involves developing and closing opportunities, managing customer relationships, and leveraging industry knowledge to achieve sales targets and enhance customer satisfaction.
Web Hosting
Responsibilities
Experience hunting new logos with a consistent record of success in delivering new bookings
Understanding and experience selling hybrid cloud solutions, such as cloud migration, workload orchestration in hybrid cloud, Datacenter transformations, managed Support for hybrid cloud, reselling IT infrastructure hardware and software etc
Understanding and experience selling cybersecurity solutions, such as cyber resiliency solution, zero trust architecture, BCP & DR solutions etc
Understanding of AI solutions, such as, AI & ML solutions, Automation solutions, GenAI & Agentic AI etc
Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers
Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS)
Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework
Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention
Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts
Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer’s leadership team
Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts
Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards
Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately
Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting
Responsible for adhering to company security policies and procedure as directed
Installed base growth - revenue
Execution of new sales opportunities - MRR
Access to new departments / divisions
KPIs, documentation, process tracked via Salesforce
Other Incidental tasks related to the job, as necessary
Qualification
Required
Extensive experience obtaining new logo clients in the Hitech/ISV/SaaS industry verticals
Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences
Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities
Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs
Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace
Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint
Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions
Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi-cloud solutions
Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions
Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans
Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives
Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field
Proactively identifies and solves problems that impact the management and direction of the business
Contributes to the development of the organizational function strategy or product or business strategy
Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results
Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success
Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions
Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions
Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders
Experience hunting new logos with a consistent record of success in delivering new bookings
Understanding and experience selling hybrid cloud solutions, such as cloud migration, workload orchestration in hybrid cloud, Datacenter transformations, managed Support for hybrid cloud, reselling IT infrastructure hardware and software etc
Understanding and experience selling cybersecurity solutions, such as cyber resiliency solution, zero trust architecture, BCP & DR solutions etc
Understanding of AI solutions, such as, AI & ML solutions, Automation solutions, GenAI & Agentic AI etc
Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers
Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS)
Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework
Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention
Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts
Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer's leadership team
Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts
Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards
Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately
Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting
Responsible for adhering to company security policies and procedure as directed
Installed base growth - revenue
Execution of new sales opportunities - MRR
Access to new departments / divisions
KPIs, documentation, process tracked via Salesforce
Expert-level knowledgeable in professional sales training and sales process
Expert-level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline
Expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers
Analytical Skills
Buying Process Skills
Client/Customer Service
Data-driven Decision Making
Leadership
Negotiation Skills
New Account Acquisition Skills
People Management
Public Speaking
Presentation Building
Quality Assurance
Sales Lead Generation Skills
Sales Management
Sales Operations Management
High School Diploma or regional equivalent required
Bachelor's Degree required, preferably in field related to role. At the manager's discretion, additional relevant experience may substitute degree requirement
12-14+ years of experience in the field of role required
Domestic/international travel required, greater than 50%
Benefits
Uncapped commission on new bookings
Paid volunteer time off
Rack Gives Back program
Health and wellness programs
Incentive compensation opportunities in the form of annual bonus or incentives
Equity awards
Employee Stock Purchase Plan (ESPP)
Company
Rackspace Technology
Rackspace Technology is a leading end-to-end hybrid cloud and AI solutions company.
5001-10000 employees
H1B Sponsorship
Rackspace Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (26)
2023 (22)
2022 (42)
2021 (52)
2020 (65)
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-08Acquired
Leadership Team
Mark Marino
EVP, Chief Financial Officer
Recent News
GlobeNewswire News Room
2024-01-15
Company data provided by crunchbase