Zeta Global · 2 days ago
Client Enablement Manager
Zeta Global is an AI-Powered Marketing Cloud that simplifies sophisticated marketing through advanced artificial intelligence. The Client Enablement Manager will provide technical expertise and strategic support to publisher partners, optimizing performance and driving revenue growth through collaboration with Customer Success Managers.
AdvertisingAnalyticsInformation ServicesMarketing
Responsibilities
Serve as a client-facing technical and strategic partner for key publisher accounts
Partner with CSMs to design and execute platform strategies that drive measurable business outcomes
Lead product trainings and platform walkthroughs to deepen client understanding and adoption of products and tools
Partner with CSMs to prepare and deliver QBR/ABR presentations, providing technical insights, performance analysis, and actionable next steps
Lead technical implementation efforts, ensuring proper setup and configuration across SSP, Ad Server, and integrated systems
Troubleshoot and resolve complex issues related to the Ad Server, auction hierarchy, or campaign delivery in real time
Conduct proactive platform audits to ensure alignment with best practices and identify untapped opportunities
Partner with Coordinators and Operations to ensure smooth execution of technical tasks and accurate campaign setup
Analyze performance data to uncover trends, risks, and opportunities for yield improvement
Build data-driven recommendations that connect technical adjustments to business impact
Track and communicate optimization outcomes, ensuring visibility into revenue-driving initiatives
Support CSMs in delivering insights and recommendations that strengthen client relationships and drive platform growth
Collaborate with Product, Engineering, and Analytics teams to surface feedback, scope feature requests, and advocate for client needs
Translate complex technical topics into clear, actionable insights for both client and internal audiences
Develop repeatable frameworks and best practices that improve scalability and execution across the Supply organization
Contribute to internal enablement and knowledge sharing to strengthen technical expertise across the Client Success team
Qualification
Required
Experience in a client-facing technical role, preferably in the digital advertising or marketing technology industry
Strong understanding of technical implementation processes, including SSP, Ad Server, and integrated systems
Ability to troubleshoot complex issues related to Ad Server, auction hierarchy, or campaign delivery
Experience analyzing performance data to uncover trends and opportunities for yield improvement
Strong communication skills to translate complex technical topics into clear insights for clients and internal teams
Experience collaborating with cross-functional teams, including Product, Engineering, and Analytics
Ability to develop frameworks and best practices for scalability and execution
Experience in delivering product trainings and platform walkthroughs
Preferred
Familiarity with performance marketing metrics and KPIs
Experience in a Publisher Client Success or similar role
Knowledge of data-driven decision-making processes
Experience with proactive platform audits and optimization strategies
Benefits
Unlimited PTO
Excellent medical, dental, and vision coverage
Employee Equity
Employee Discounts, Virtual Wellness Classes, and Pet Insurance
Company
Zeta Global
Zeta offers technology and marketing services to help brands acquire, engage, and retain customers.
H1B Sponsorship
Zeta Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (17)
2023 (11)
2022 (6)
2021 (8)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
BofA Securities
2024-09-04Post Ipo Secondary· $105.26M
2024-09-04Post Ipo Equity· $204.94M
2024-09-03Post Ipo Debt· $550M
Leadership Team
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