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InCharge Energy · 4 days ago

DoD Skillbridge Internship - Hardware Documentation Specialist

Richmond, VA

Internship

Onsite

Intern

$28/hr - $38/hr

InCharge Energy is focused on supporting the lifecycle of electric vehicle charging systems. The Hardware Documentation Specialist will assist in diagnostics, troubleshooting, and hardware support to ensure product reliability through lab testing and documentation while collaborating with engineering teams.

Electric VehicleEnergyRenewable Energy

Responsibilities

Perform functional and diagnostic testing on EV charger components in lab and field environments

Assist in evaluating new parts and validating replacements for service inventory

Maintain organized records of tested parts, results, and recommendations

Document hardware failures and anomalies during field service calls and lab evaluations

Use service management tools to log issues with detailed descriptions, photos, and resolution steps

Collaborate with engineering to escalate recurring or critical faults

Review and update charger service manuals, troubleshooting guides, and repair procedures

Validate accuracy of technical documentation against real-world service findings

Provide feedback to technical writers and product teams for continuous improvement

Act as a liaison between the service team and hardware engineering to resolve complex issues

Participate in root cause analysis and corrective action planning

Support pilot testing of new hardware releases and firmware updates

Qualification

System troubleshootingHardware supportTechnical documentationElectrical engineeringMultimeter usageSafety protocolsCommunication skills

Required

Military experience in electrical, mechanical, IT/networking, or other technical fields is highly applicable

2+ years of hands-on experience in system troubleshooting, preventative maintenance, hardware support, or field service is a plus

Ability to read and interpret technical manuals, wiring diagrams, or schematics

Comfortable using test equipment such as multimeters, power tools, and hand tools

Strong written and verbal communication skills

Familiarity with safety protocols, PPE usage, and working in high-voltage or mission-critical environments

Preferred

Associate or bachelor's degree in a technical field (e.g., Electrical Engineering, Electronics Technology, or similar) is preferred but not required

Benefits

401(k) matching contribution

Health

Dental

Vision

Cell phone reimbursement

Generous vacation

Office meals and snacks

Team building events and activities throughout the year

Company

InCharge Energy

InCharge Energy is on the frontlines of large-scale emissions reduction, accelerating the electrification of the transportation industry – one commercial fleet at a time.

Founded in 2019