Ivy Tech Community College Indianapolis · 5 months ago
Education & Testing Assistant
South Bend, IN
Full-time
Onsite
New Grad, Entry Level
$21.64/hr - $21.64/hrIvy Tech Community College Indianapolis is seeking an Education & Testing Assistant to support faculty, staff, and students in Educational Technology and Testing Center operations. The role involves assisting with various digital learning platforms and promoting an inclusive environment for all individuals.
Higher Education
Qualification
Required
Knowledge of various digital learning platforms such as learning management systems (Canvas, Blackboard, Brightspace, etc.), publisher platforms (Pearson's MyLabs\Mastering, McGraw-Hill Connect, Cengage MindTap, Smarter Proctoring and CASS, etc.), and other platforms required
Knowledge of communication platforms such as email, instant messaging (Microsoft Teams, Slack), and synchronous webcast meeting tools (Zoom, Microsoft Teams, GoTo Meeting) is required
Knowledge of customer service and/or helpdesk support best practices
Possesses effective oral and written communication skills
Ability to work independently as well as collaboratively
Ability to learn new systems efficiently and follow standards and practices
Promotes an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued
A minimum of High school diploma or equivalent is required
Preferred
Associate degree preferred
Experience working in higher education is preferred
Experience working in a field that directly relates to the responsibilities of the position is preferred
Successful completion of Quality Matters Applying the Quality Matters Rubric (APPQMR) is preferred and will be required as part of ongoing professional development
Company
Ivy Tech Community College Indianapolis
Ivy Tech Community College is the state’s largest public postsecondary institution and the nation’s largest singly accredited statewide community college system.
Founded in 1963
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase