Restaurant365 · 5 months ago
Director, Solution Architecture & Strategy
United States
Full-time
Remote
Director/Executive
$145K/yr - $217K/yr
8+ years expRestaurant365 is a SaaS company disrupting the restaurant industry with its cloud-based platform for accounting and back-office operations. They are seeking a Director of Solution Architecture & Strategy to lead the solution architecture function, manage a team of Solution Architects, and collaborate with Sales, Product, and Professional Services to optimize implementation strategies and ensure customer alignment.
AccountingProductivity ToolsRestaurantsSaaSSoftware
Responsibilities
Lead and develop a team of Solution Architects responsible for crafting scalable, repeatable, and value-driven implementation designs
Own the solutioning funnel from Sales through implementation, ensuring proper scoping, customer alignment, and delivery readiness
Serve as the bridge between Sales, Product, and Services, ensuring technical feasibility, scope integrity, and product alignment
Build frameworks, tools, and estimation models to guide consistent project architecture across segments and complexity tiers
Partner with Sales leadership to enable effective discovery, estimation, and handoff practices that improve win rate and reduce delivery risk
Influence product roadmap and packaging by funneling customer feedback, solution gaps, and common implementation blockers into Product
Establish architecture standards, reusable solution patterns, and technical onboarding playbooks to drive delivery consistency
Play a key role in driving operational maturity across Services—supporting improvements in tooling, delivery models, and strategic planning
Act as a key partner to the VP of Professional Services on strategic initiatives related to services scalability, partner solutioning, and end-to-end process design
Qualification
Required
8+ years in Professional Services, Solution Architecture, or Pre-Sales roles within a SaaS or enterprise software environment
4+ years in a senior leadership role managing teams of architects, consultants, or solution engineers
Demonstrated experience bridging Sales, Product, and Delivery to design scalable solutions that drive business outcomes
Strong technical acumen with the ability to translate business needs into solution frameworks and project plans
Deep experience with implementation estimation, delivery modeling, and solution standardization
Executive-level communication skills with a track record of cross-functional influence and strategic collaboration
Experience developing tools, frameworks, and reusable assets to improve solutioning speed and quality
Preferred
Experience in a high-growth SaaS environment, especially with both SMB and Enterprise customer segments
Familiarity with PSA, CRM (e.g., Salesforce), and scoping/estimation tools
Benefits
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives
Company
Restaurant365
Restaurant365 is an enterprise management software for restaurants that provides accounting, inventory, scheduling, and payroll solutions.
501-1000 employees
H1B Sponsorship
Restaurant365 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$437.5MKey Investors
ICONIQ GrowthBessemer Venture Partners
2024-05-15Private Equity· $175M
2023-05-19Private Equity· $135M
2019-06-27Series C· $88M
Leadership Team
Morgan Harris
Co-Founder
Kate Kemp
Chief People Officer
Recent News
2025-09-17
Company data provided by crunchbase