Ivy Tech Community College · 5 months ago
Education & Testing Assistant
South Bend, IN
Part-time
Onsite
New Grad, Entry Level
$21.64/hr - $21.64/hrIvy Tech Community College is seeking an Education & Testing Assistant to support faculty, staff, and students in Educational Technology and Testing Center operations. The role involves assisting with the Learning Management System (LMS), providing training, and managing exam procedures to ensure compliance and support for educational standards.
Higher EducationUniversities
Responsibilities
Assists the students and faculty in the delivery of educational technology training and/or professional development across all modalities
Supports the identification, implementation, and use of educational technology tools and resources across all modalities as directed by the Assistant Dean for Faculty Excellence
Supports faculty and staff in meeting required accessibility standards and student accommodations inside the Learning Management System (LMS)
Clearly explains exam rules and procedures before test begins, maintains knowledge of timing and instructions and provide technical support for basic troubleshooting of basic technical issues if using online testing systems
Assists with facilitating required faculty training course(s) in the use of the Learning Management System (LMS), required online faculty certification, and other professional development courses in distance education modalities
Assists the Educational Technology Coordinator with student orientation and faculty onboarding related to the Learning Management System (LMS) and educational technology, as needed
Assists the Educational Technology Coordinator with matters relating to classroom educational technology tools
Provides helpdesk support for the Learning Management System (LMS) and related integrations and educational technology tools for students, faculty and staff
Assists with the maintenance of the knowledge base for educational technology tools at the College
Provides academic course quality assurance by assisting with course audits and quality reviews
Other duties logically associated with this position may be assigned
Qualification
Required
High school diploma or equivalent is required
Knowledge of various digital learning platforms such as learning management systems (Canvas, Blackboard, Brightspace, etc.), publisher platforms (Pearson's MyLabs/Mastering, McGraw-Hill Connect, Cengage MindTap, Smarter Proctoring and CASS, etc.), and other platforms required
Knowledge of communication platforms such as email, instant messaging (Microsoft Teams, Slack), and synchronous webcast meeting tools (Zoom, Microsoft Teams, GoTo Meeting) is required
Knowledge of customer service and/or helpdesk support best practices
Possesses effective oral and written communication skills
Ability to work independently as well as collaboratively
Ability to learn new systems efficiently and follow standards and practices
Promotes an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued
Preferred
Associate degree preferred
Experience working in higher education is preferred
Experience working in a field that directly relates to the responsibilities of the position is preferred
Successful completion of Quality Matters Applying the Quality Matters Rubric (APPQMR) is preferred and will be required as part of ongoing professional development
Company
Ivy Tech Community College
Ivy Tech Community College of Indiana is a school.
Founded in 1963
5001-10000 employees
H1B Sponsorship
Ivy Tech Community College has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (6)
2022 (11)
2021 (7)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$29.34MKey Investors
Lowe's FoundationLilly EndowmentU.S. Department of Labor
2025-07-18Grant
2024-12-05Grant· $21.9M
2023-06-15Grant
Leadership Team
Martin Pollio
President
Recent News
Inside INdiana Business
2025-11-21
Chicago Tribune
2025-11-04
Company data provided by crunchbase