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WAI Global · 4 months ago

Field Sales Service Representative

Hollywood, FL

Full-time

Onsite

Mid, Senior Level

5+ years exp

WAI Global is a company that provides technical and sales training as well as customer support across various market channels. The Field Sales Service Representative will be responsible for conducting training sessions, collaborating with sales managers, and addressing customer issues related to WAI products.

Industrial EngineeringIndustrial ManufacturingManufacturing

Responsibilities

Conduct technical and sales training sessions at customer sites, trade shows, and sales meetings

Plan and coordinate all training sessions and schedules in collaboration with customer representatives

Collaborate with customer commercial sales managers to support their efforts in promoting and educating clients on WAI products

Deliver comprehensive training sessions to educate customers on technical and non-technical aspects, including Q&A sessions

Provide problem-solving support to address customer issues related to WAI products during customer visits

Stay updated on customer commercial sales programs and promotions

Cultivate and maintain ongoing business relationships with customers to foster long-term partnerships

Promote a collaborative work environment, encouraging effective communication and cross-training initiatives to enhance team productivity, versatility, and skill development

Undertakes additional responsibilities and tasks as directed by management

Qualification

Automotive industry experienceVehicle maintenance knowledgeTechnical training skillsMicrosoft Office proficiencyCommunication skillsTeam collaborationTime management

Required

Bachelor's degree in Business, Science or related field

5 years' experience working directly within the automotive industry – parts manufacturer or distributor, service departments, dealerships, vehicle maintenance environment; Or combination of equivalent education and experience equivalent

Experience includes familiarity with vehicle maintenance and diagnosis, knowledge of OE or aftermarket components

Ability to travel 75% of time

Ability to build mutually beneficial partnerships with customers

Proficient in Microsoft Office applications such as Excel, Word, and Outlook, etc

Exhibits professional experience working collaboratively in a team environment

Demonstrates skill in writing routine reports and correspondence

Possesses advanced verbal communication skills, with the ability to address groups of customers or employees in an organization

Must possess excellent communication skills, both written and verbal

Demonstrates a high level of accuracy and thoroughness in work

Displays diligence in completing tasks in a timely manner, utilizing effective time management skills