Manager Forward Deployed Engineering jobs in United States
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Taktile · 5 months ago

Manager Forward Deployed Engineering

positionNew York Office
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$250K/yr - $315K/yr
date8+ years exp

Taktile is a high-growth start-up focused on automated decisioning, seeking a Forward Deployed Engineering Manager to oversee a team responsible for enhancing customer onboarding and maximizing platform value. The role involves managing deployments, collaborating with product management, and mentoring engineers to drive organizational growth.

Artificial Intelligence (AI)Enterprise Resource Planning (ERP)Software
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Oversee Taktile deployments in production, technical delivery across multiple projects from scoping to stable production traffic
Apply technical expertise, problem-solving skills and creativity to help organizations address real-world challenges by partnering and problem solving with your team members. Your day could include reviewing solution architectures, co-developing decision logic or AI agents, or aligning with key customer stakeholders together with your team members
Reliably review solution design and scoping proposals, sequence delivery, and proactively remove blockers. You are making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery
Manage capacity of your team and partners with RevOps/Customer operations to improve or introduce scalable processes to the Forward Deployed Engineering teams at Taktile
Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap
You play a key role in scaling the Forward Deployed Engineering function by creating reusable resources, best practices, and tools that share your expertise and drive organizational growth
You actively coach and mentor Forward Deployed Engineers on your team, supporting their development and success
You hire, grow and retain a team of exceptional Forward Deployed Engineers

Qualification

PythonSQLREST APIsAI applicationsCloud platformsCustomer-centric mindsetFluent in EnglishFluent in SpanishFluent in PortugueseTechnical leadershipProblem-solvingCollaborationGrowth mindset

Required

8+ years of engineering or technical deployment experience that includes customer-facing work
First experience of leading a technical customer-facing team of 3x direct reports
Strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science
Ability to write and review production-grade code using Python and SQL
Strong understanding of REST APIs
Ability to break down complex problems and make quick, well-informed decisions even under pressure
Ability to build strong relationships with both technical and business stakeholders at all levels
Creative and proactive, always seeking new ways to deliver value and stand out with customers
Collaborative and works well with peers in product teams, engineers and other GTM teams
Humble and has a growth mindset, with a willingness to learn new skills and methodologies
Excellent written and spoken English
Open to a hybrid work model and can work from the NYC office at least three days per week

Preferred

8+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company
Led a large technical customer facing team of 5-10 direct reports, with experience in hiring and retaining exceptional talent
Experience in building AI applications
Experience in applying and optimizing statistical and machine learning models to solve business problems
Experience with at least one of the major cloud platforms (AWS, Azure, GCP)
Fluency in Spanish and/or Portuguese

Benefits

Receive a top-of-market equity and cash compensation package.
Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
Use the equipment of your choice including meaningful home office set-up.

Company

Taktile

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Taktile is a software platform that helps users create automated risk management decisions.
dateFounded in 2020
location
New York, New York, USA
people-size51-200 employees
web-link
https://www.taktile.com

H1B Sponsorship

Taktile has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Growth Stage
Total Funding
$78.7M
Key Investors
Balderton CapitalIndex Ventures
2025-02-27Series B· $54M
2024-07-10Series A
2022-11-22Series A· $20M

Leadership Team

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Maik Taro Wehmeyer
Co-Founder & CEO
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Dr. Maximilian Eber
Co-founder & CTO
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Recent News

Index Ventures
Index Ventures Portfolio
2026-01-06
Fintech Schweiz Digital Finance News - FintechNewsCH
Mifundo and Taktile Partner for Cross-Border Credit Assessments
2025-12-12
Business Wire
Money20/20 USA 2025 Closes With a Future-Ready Fintech Ecosystem: AI, Stablecoins, and Infrastructure Take the Lead
2025-10-31
Company data provided by crunchbase