Assistant Operations Manager - Special Operations (DC Metro - Part Time) jobs in United States
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CLEAR · 5 months ago

Assistant Operations Manager - Special Operations (DC Metro - Part Time)

CLEAR is a company focused on providing secure verification and enrollment services at events. The Assistant Operations Manager will ensure high levels of security and integrity during operations while engaging with members and potential customers at various venues.

BiometricsFacial RecognitionIdentity ManagementSecurity
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H1B Sponsor Likelynote

Responsibilities

Consistently demonstrate adherence to security procedures by following documented security protocols at all venues
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Ensure CLEAR’s enrollment and verification operations at arenas are conducted with the highest levels of security and integrity while educating attendees on the benefits of CLEAR
Support an open and exciting internal corporate culture that motivates all team members, fostering creativity, innovation, advancement and a solution orientation
Train new and existing sports employees on all procedures, customer service and sales
Lead onsite communications and daily learning activities (Implementation and Development) & track weekly labor and leadership reports and metrics
Analyze key metrics, customer feedback and direct "On-site" observations to make informed decisions on how to improve
Hold Ambassadors accountable to CLEAR standards on-site

Qualification

Leadership experienceCustomer service experienceInterpersonal skillsPositive attitudeSelf-motivated

Required

1-2+ years leadership experience
Ability to manage people and hold them accountable to company standards
Positive and energetic attitude with excellent interpersonal skills that has the strong ability to lead, motivate, mentor, collaborate and execute tasks to the team
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere
Ability to stand for up to 8 hours per day
You must be 18 years of age or older

Preferred

Previous customer service experience, a plus – we'll teach you the rest!
Open availability and flexibility is a must – ability to work a variety of shifts

Company

CLEAR is an identity company that uses biometrics to build a connected world that’s smarter and more secure. It is a sub-organization of Alclear LLC.

H1B Sponsorship

CLEAR has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (3)
2021 (1)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
$135M
Key Investors
United AirlinesT. Rowe PriceDelta Air Lines
2021-06-30IPO
2021-02-08Private Equity· $100M
2019-07-29Corporate Round

Leadership Team

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Caryn Seidman-Becker
Chairman & CEO
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Company data provided by crunchbase