Capital One · 5 months ago
Process Engineer Manager- FRM
Richmond, VA
Full-time
Hybrid
Mid Level
$158K/yr - $181K/yr
3+ years expCapital One is a leading financial services company, and they are seeking a Process Engineer Manager to transform Finance through improved processes. In this role, you will lead initiatives to enhance operational efficiency, partner with stakeholders, and implement scalable solutions across complex workflows.
BankingCredit CardsFinanceFinancial Services
No H1B
Responsibilities
Lead medium to large-scale, cross-functional process improvement initiatives
Lead end-to-end process evaluations using structured methodologies
Leverage Six Sigma methodology and standardization tools and resources to support strategic initiatives and continuous improvement
Partner with Finance business, Product and Tech teams to redesign existing or implement new processes that reduce manual effort, improve control, and increase transparency
Build strong stakeholder relationships to drive alignment with business objectives, regulatory expectations, and risk management frameworks
Document processes using tools such as swim lane process maps, critical-to-quality trees, performance metrics, control plans, RACI roles/responsibilities
Translate complex or incomplete information into clear, actionable solutions
Drive change management and adoption through clear communication and stakeholder engagement
Anticipate and mitigate risks through proactive process controls and governance frameworks
Own deliverables and timelines by working iteratively, adapting to shifting priorities, and guiding team through ambiguity
Evaluate finance processes from a risk management perspective across areas like General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities
Keep abreast of financial industry laws and regulations and provide consultative guidance across stakeholders
Qualification
Required
Bachelor's degree or military experience
At least 3 years of experience in process engineering, improvement, or design
At least 3 years of experience in project management
At least 3 years of experience in risk management
Preferred
Strong analytical, critical thinking, and problem solving skills
Experience defining, measuring, and improving financial processes, especially those supporting General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities
Proven ability to successfully lead strategic cross-functional process initiatives
Ability to distill complexity and drive alignment across stakeholders
Proven ability to work independently; flexible to change in a fast paced environment that requires the balancing of competing priorities
Process excellence certifications (e.g., Six Sigma Green or Black Belt, PMP, Agile)
Experience supporting cross-functional process design in collaboration with technology and business teams
Relevant experience in risk and control, operational excellence, or business transformation
Proficient with business process mapping, process documentation, and process optimization
Demonstrated use of structured methodologies for sustainable improvements
Proven ability to enhance operational effectiveness while maintaining or enhancing strong controls
Self-starter that establishes structure, prioritizes, and adapts quickly to change
Excellent communicator and influencer across various levels of stakeholders
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Lo Li
CTO, Managing Vice President Retail Bank
Daniel Arellano
Senior Vice President, Business Cards and Payments
Recent News
2026-01-11
2026-01-11
Business Standard India
2026-01-11
Company data provided by crunchbase