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CommuniCare Health Services · 5 months ago

Regional Director of Operations (RDO)

Stepping Stone Outpatient Services

Full-time

Onsite

Director/Executive

$85K/yr - $87K/yr

NewVista Behavioral Health is seeking a Regional Director of Operations to oversee the daily operations of their Stepping Stone program in the Cincinnati and Columbus region. This role involves ensuring the program meets its goals, managing clinical staff, and developing strategic initiatives for operational success.

Health CareHealth DiagnosticsHome Health Care

Responsibilities

Assist in Developing and execute strategic initiatives to achieve goals related to the successful operation of the overall strategic plan of the Stepping Stone program

Oversee day to day responsibilities of clinical staff. Oversee daily operations for Stepping Stone by traveling to all facilities assigned to region

Track and report all productivity trends for your region

Complete weekly RDO reports for assigned region

Provide overview and supervision of JCAHO survey preparedness / CARF, state licensure surveys, as necessary

Assist with developing and leading SUD, TBS and co-occurring groups at various locations for the purpose of providing supervision and training

Act as primary clinician in the event of a call off or open position to ensure clients still receive services

Assist with opening & overseeing new SUD PHP programs at various locations within your region

Recognize and develop top talent throughout the service line with a focus on succession planning and leadership development; Recruit and train new staff, assist with onboarding

Support Clinical Director and Clinicians to assure consistent clinical content across program locations for outpatient programs

Provide clinical supervision to team as needed per policy

Assist business development team with new program development ideas, meeting with community partners and SNF team training

Ensure employee charts are kept and up to date, including yearly clinical competencies for staff

Attend weekly billing calls to look for reimbursement trends, improve reimbursement rates

Assist counselors with note completion when needed, to ensure month end billing closes on time

Directly oversee Telehealth clinical program and chart review, weekly supervision and direction within your region for tele health services

Assist with developing, implementing, and maintaining a yearly budget; Implements controls for the effective and efficient utilization of physical and financial resources and monitors a system of accountability for the budget of the facility

Support internship program as needed; provide direct supervision and assign weekly tasks to interns from various Bachelor and Masters Programs

Write and deliver 30/60/90-day reviews, yearly annual reviews and assist with issuing to various team members; assist with corrective actions as needed

Assist all SUD and MH licensee holders with obtaining higher licensures as applicable

Communicate with SNF leaders and administrators to ensure consistent referrals and problem solve in real time

Ensure clinicians meet and stay at productivity, develop corrective action plans for clinicians who are not meeting targeted goals

Oversee contingency supply orders, and ensure clinicians have needed supplies and remain on budget each quarter

Attend and lead treatment team meetings on a regular basis

Assist DCS/ADCS with regular chart audits, chart compliance; complete monthly QUAPI data/reports

Ensure and monitor group hour compliance for both PHP and IOP, and ensure the team meets targeted goals on an upward path

Train and implement the Stepping Stone program inside of new SNF

Lead weekly regional and/or growth meetings

Develop Stepping Stone Counselor employee manual, how-to; Develop Stepping Stone SNF partner manual

Manage regions contingency management supplies, orders and delivery

Organize and send in all credit card receipts monthly for credit card reconciliation

Qualification

Strategic planningClinical supervisionBudget managementStaff recruitmentTelehealth servicesSUD program developmentLeadership skillsCommunication skillsTeam collaboration

Required

Ability to move (sit, stand, bend, lift) intermittently throughout the workday

Ability to lift, push, pull, and move a minimum of 50 pounds

Ability to assist in the evacuation of clients

Ability to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the program

Ability to function independently and have flexibility, personal integrity, and ability to work effectively with client, staff, family and support agencies

In good health and demonstrating emotional stability

Ability to cope with the mental and emotional stresses of the position

Must be able to read, write and speak the English language in an understandable manner

Ability to see and hear or use prosthetics that will enable these senses to function adequately to assure that the requirements of this position can be fully met