Super Soccer Stars ยท 5 months ago
Program Manager, Super Soccer Stars & Amazing Athletes
Palo Alto, CA
Part-time
Onsite
Mid Level
$20K/yr - $40K/yrSuper Soccer Stars is part of Youth Athletes United, dedicated to providing exceptional programming for youth sports. The Program Manager will oversee regional programming, focusing on business growth, partner management, and operational efficiency while ensuring high customer service standards.
FitnessSports
Responsibilities
Ensure aggressive short-term and long-term business growth
Partner relationships and management
Strategic schedule building and administration
Oversight of day to day operations
Budget management and efficiency
Identify and execute strategic business opportunities for all programs
Build and manage mutually beneficial relationships with schools, recreation departments, community centers, parks, partnership programs and other facilities through supervision and effective communication
Ensure optimization of brand presence at all programming sites and generate maximum revenue from existing partnerships
Manage community outreach by developing and maintaining relationships with local businesses and grassroots organizations
Oversee local marketing strategy, both as it relates to national and grassroot campaigns
Set up and coordinate promotional events
Liaise with executive team to review P&L numbers and effectively manage budget and control expenses
Analyze profitability of current locations and partnerships, minimize expenses, and improve regional operational processes
Manage regional accounts payable and accounts receivable efficiently
Oversee purchasing, disbursement, and inventory of regional equipment
Maintain a hands-on implementation of all Super Soccer Stars customer service standards to ensure 24 hour turnaround on all customer inquiries
Ensure regular communication practices are upheld and executed to company standards
Handle escalated issues swiftly within Super Soccer Stars standards and to maximum customer service satisfaction
Implement and ensure execution of regional administrative timelines
Analyze and build schedules for classes and camps
Manage process of securing permits and renewing contracts
Oversee weather administration and communication
Oversee staffing strategy and management
Hire, train and schedule local staff ensuring office and administrative coverage 7 days / week
Ensure all tasks and projects are brought to completion in an urgent and timely manner
Schedule regular meetings with staff to review performance and goals, handle disciplinary action, and act as first chair on yearly review
Approve schedules and PTO requests
Qualification
Required
Identify and execute strategic business opportunities for all programs
Build and manage mutually beneficial relationships with schools, recreation departments, community centers, parks, partnership programs and other facilities through supervision and effective communication
Ensure optimization of brand presence at all programming sites and generate maximum revenue from existing partnerships
Manage community outreach by developing and maintaining relationships with local businesses and grassroots organizations
Oversee local marketing strategy, both as it relates to national and grassroots campaigns
Set up and coordinate promotional events
Liaise with executive team to review P&L numbers and effectively manage budget and control expenses
Analyze profitability of current locations and partnerships, minimize expenses, and improve regional operational processes
Manage regional accounts payable and accounts receivable efficiently
Oversee purchasing, disbursement, and inventory of regional equipment
Maintain a hands-on implementation of all Super Soccer Stars customer service standards to ensure 24 hour turnaround on all customer inquiries
Ensure regular communication practices are upheld and executed to company standards
Handle escalated issues swiftly within Super Soccer Stars standards and to maximum customer service satisfaction
Implement and ensure execution of regional administrative timelines
Analyze and build schedules for classes and camps
Manage process of securing permits and renewing contracts
Oversee weather administration and communication
Oversee staffing strategy and management
Hire, train and schedule local staff ensuring office and administrative coverage 7 days / week
Ensure all tasks and projects are brought to completion in an urgent and timely manner
Schedule regular meetings with staff to review performance and goals, handle disciplinary action, and act as first chair on yearly review
Approve schedules and PTO requests
Company
Super Soccer Stars
Super Soccer Stars is the country's most popular soccer development program for kids.
Founded in 2000
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Carmen Bellavia
Chief Operating Officer
Claudia Sam
Partnerships & Facilities Coordinator
Company data provided by crunchbase