Resident Service Engineer - McCordsville, IN (Weekday Night Shift) jobs in United States
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Packsize · 10 hours ago

Resident Service Engineer - McCordsville, IN (Weekday Night Shift)

positionMcCordsville, IN
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$65K/yr - $80K/yr

Packsize is redefining the way businesses and their customers use and experience packaging around the world. They are seeking a highly skilled Resident Service Engineer to install, maintain, and support Packsize equipment at customer locations while ensuring customer satisfaction through effective service and relationship management.

Packaging & Containers
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Scheduling tasks at a customer’s job sites
Troubleshooting issues, quickly and effectively, using technical drawings and documentation
Work cross-functionally with R&D, Software and Quality Engineering teams
Performing routine maintenance and emergency services as they arise
Continuous learning, including the customer’s operational processes, packaging designs, technical specifications
Installation of Packsize solutions and training others to use and maintain it
Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc
Responsively and productively communicate information and ideas with Packsize and customer’s personnel so they will understand. Must be able to exchange accurate information in these situations
Adhere to all Packsize and customer’s safety requirements, and safety protocols related to exposed moving parts and electricity
Excellent work ethic and time management skills
Clearing jams, loading Z-fold, changing labels, changing bander paper and adding glue to the machine

Qualification

Customer service focusMechanical platforms knowledgeWindows platforms knowledgeHand tools proficiencyTime management skills

Required

Customer service focus
Knowledge of Windows platforms
Knowledge of and effective use of hand tools
Knowledge of mechanical platforms
Ability to work independently with little or no direct supervision
Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required
Associate's Degree, Vocational Training or equivalent experience

Preferred

Bachelor's Degree in a related area preferred

Benefits

Paid Time-off
Paid Parental Leave
Health Insurance (Medical, Dental, Vision)
Short and Term/Long Term Disability
Life Insurance
401(k) matching

Company

Packsize

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Packsize International is the award-winning supply chain and sustainable packaging industry leader in North America, Europe, and Asia-Pacific.
dateFounded in 2001
location
Salt Lake City, UT, US
people-size501-1000 employees
web-link
https://www.packsize.com/

H1B Sponsorship

Packsize has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (2)
2022 (1)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Molly Muir
VP - Chief of Staff to Chief Executive Officer
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Rod Gallaway
Chief Executive Officer
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Company data provided by crunchbase