Apply on Employer Site

Tucson Electric Power · 2 weeks ago

HCM Systems Analyst I, II, Sr, or Lead

Tucson, AZ

Full-time

Onsite

Entry, Mid, Senior Level, Lead/Staff

1+ years exp

UNS Energy Corporation, headquartered in Tucson, Arizona, is a subsidiary of Fortis Inc., providing electric and gas service to nearly 700,000 customers. They are seeking an HCM Systems Analyst to provide system support, analytics services, and expertise for HR technologies, while playing a critical role in enhancing HR information systems.

Electrical DistributionEnergyPower Grid

Growth Opportunities

Responsibilities

Provide system support, upgrade, optimization, and subject matter expertise for all HR technologies and databases

Provide reporting and analytics services to ensure accurate and timely access to HR data by other members of the HR team, leadership and business stakeholders

Play a critical role in reimaging the use of the HR information systems (HRIS) at UNS, assessment of technology options, and design and deployment of new HR technology

Initiates and maintains relationships with HR Business Partners (HRBP’s), HR Centers of Expertise (COE’s) and the HR Solutions Center (HRSC) to understand needs; consults, designs, and proposes systems and analytics solutions/process optimizations that allow HR to become consistently trusted, strategic partners to the business

Consults with business stakeholders in response to requests for systems or analytics support; clarifies business requirements, designs potential solutions, communicates ideas, and implements approved activities within the scope of responsibility for the HR Systems & Analytics (HRSA) team

Partners and facilitates communication with HR teams, Information Technology (IT), Finance, Corporate Compliance, Payroll, other business areas, and vendors; ensures all appropriate stakeholders are notified and engaged with HR technology-related changes, solutions, appropriate usage, and opportunities for optimization

Demonstrates trust and professionalism by using independent judgment to manage highly-confidential and sensitive information

Continually increases personal understanding of utility business functions and processes related to HR programs and services; uses knowledge to support consultations and solutioning

Supplies customers with scheduled and ad hoc reporting and data pulls from HR systems in a timely fashion; uses subject matter expertise to recommend report structure, data fields, etc

With leadership oversight and approval, designs, institutes and holds customers accountable to HR data governance controls and standards for access and reporting purposes

Educates customers about how to use direct access reporting resources and canned reports to facilitate self-service, thereby empowering them to gain access to reporting needs quickly and creating efficiencies for the HRSA team

Using deep expertise in HR metrics, makes recommendations to leadership for workforce performance measurements and key performance indicators

Designs and delivers professional dashboards of workforce data to support leadership decision-making; includes standard dashboards for HR leaders as well as custom dashboards for business leaders (designed and delivered in partnership with HRBP’s)

Designs and sets up tracking systems for customers to manage based on business requirements involving approved workforce data

Performs data audit, review and clean-up activities to create and maintain data integrity in HR systems and databases; supports accuracy and efficacy of data and reports delivered to customers, as well as, trust in HR

Performs complex analysis in support of projects and special assignments, as needed; examples include cost analysis, labor negotiation cost modeling, etc

Acts as the point of contact (POC), HR subject matter expert (SME), and/or super user for all HR systems, software, databases, and other technologies (e.g., HRIS, ServiceNow, Oracle BI, Learning Management System (ELM), Contractor Management System (CMS), Taleo, Opac, Equifax, Awardco, etc.); may share ownership and responsibility with other groups for some systems

Troubleshoots, identifies and tracks root causes, suggests solutions, escalates as needed, and makes changes to address HR system issues; partners with IT as appropriate

Provides upgrade support for HR systems; identifies and writes test scripts, conducts testing, troubleshoots workflow issues, and validates data and system functionality

Optimizes processes in HR systems, including identifying opportunities to automate, where possible

Develops education and resources to ensure consistency in the use of HR systems and technologies

Partners with IT and other HR stakeholders for system development and configuration according to business needs

Partners with Information Technology to resolve tickets submitted by users of HR systems

Supports HR processes, including contractor conversion, eligibility and access to the Critical Infrastructure Protection (CIP) program, and administration of the Contractor Management System (CMS)

Assists in the preparation of the HR team’s annual capital, operating and maintenance budgets; partners with HR leaders to gather inputs and makes recommendations

Participates in the annual budget call on behalf of HR; submits budget recommendations for the following year

Monitors HR spend compared with approved budget; prepares a monthly variance report for leadership review, researches variances, and re-forecasts anticipated HR spend

Partners with Budget Planning & Analysis and Accounting to obtain timely financial reporting and consultation

Understands and effectively utilizes HR information systems to obtain, store and analyze pertinent data and information within the parameters of job responsibilities; leverages current technology and tools to their fullest, and ensures accuracy and consistency of data inputs to preserve enterprise data integrity

In addition to reporting responsibilities for customers, prepares leadership reports of requested HR performance or other data, organizing outputs in a user-friendly fashion and customizing the level of detail to meet audience requirements

Leads or assists in the design and development of the HRIS and other HR technologies/software

Participates in HR technology/system design, testing, upgrade, and/or enhancement

Partners with or requests assistance from the HR Solutions Center (HRSC) for transactional support services in alignment with their scope of responsibility

Responds to assigned escalated tickets from the HRSC according to service level agreement standards; prioritizes the employee experience and escalates as appropriate

Performs personal administrative tasks (e.g., travel arrangements, pro cards, expense reports), calendaring, vendor management, and assigned administrative responsibilities

Contributes to the design, development, documentation, and continuous improvement of HR Operations and HR processes and procedures; adheres to approved processes and quality standards

Leads or assists with HR Operations and enterprise HR initiatives, programs/processes, and special projects, as assigned

Qualification

HRIS proficiencySaaS experienceData analyticsProject managementApplication testingSystem troubleshootingReporting skillsCommunication skillsTeam collaborationProblem-solving

Required

High school diploma or GED

1+ years of experience in a Human Resources, Finance or Performance Analyst position

Utility experience preferred

Knowledge or exposure to a SaaS

Proficiency in HR systems such as Workday, PeopleSoft, Oracle, Taleo and ELM

Experience with HRIS modules covering payroll, expense and security is highly preferred

Demonstrated experience with application testing and system troubleshooting

3-5 years of experience in a Human Resources, Finance, or Performance Analyst position

Experience with design, support and administration on a HCM and SaaS with a focus on two or more HR Supported modules (HR, Payroll, Recruiting, Talent Management, Learning, Compensation, Benefits, etc)

Demonstrated ability to work both independently and as part of a team

Effective communication skills, both verbal and written and proficiency in conducting productive meetings

Demonstrated Project management capabilities, including the ability to prioritize and meet deadlines, with emphasis on accuracy and attention to details

5-7 years of experience in a Human Resources, Finance, or Performance Analyst position

Demonstrated project management time management with demonstrated ability to multi-task priorities and deliver assignments on schedule

Ability to establish and maintain a high level of customer trust and confidence

Strong analytical and conceptual skills, the ability to create original concepts & theories for a variety of projects

8-10 years of experience in a Human Resources, Finance, or Performance Analyst position

Experience leading, executing, supporting a SaaS (Workday, ServiceNow, etc) cross-functionally through HR and the organization

Demonstrated leadership skill and ability

Preferred

Associate's degree in personnel management, human resources industrial/labor relations, business administration (or related field) or equivalent combination of education and experience

Bachelor's degree in personnel management, human resources industrial/labor relations, business administration (or related field) or equivalent combination of education and experience

Advance degree recommended but not required