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Everise · 17 hours ago

Vice President of Sales (Healthcare)

United States

Full-time

Remote

Lead/Staff, Director/Executive

$180K/yr - $200K/yr

5+ years exp

Everise is a global experience company focused on elevating customer experiences. The Vice President of Sales – Healthcare will be responsible for securing BPO contracts within the healthcare vertical and driving business expansion opportunities.

Artificial Intelligence (AI)Customer ServiceInternet of ThingsTechnical Support

Growth Opportunities

Responsibilities

End-to-end responsibility for designing and executing the strategic sales plan for securing new clients, including but not limited to prospect targeting, engagement, proposal development, negotiation, closing, and post-closing participation in ongoing account management and optimization activities

Research and drive business expansion/collaboration opportunities for the customer care market; develop, in conjunction with senior management, the growth and market expansion plan

Prospect for customer care opportunities and identify niches that have strategic potential to maximize market reach

Build a predictable pipeline of new business to generate repeatable and profitable revenues

Execute go-to market plans via targeted campaigns and other sales channels including advisors, influencers, conference attendance, industry events, etc

Develop targeted presentations for specific audiences desiring to learn more about services and technology support services in general

Work closely with RFP team to ensure high quality of proposals. Submit and handle proposals with full ownership and accountability for the opportunity

Qualification

CX BPO sales experienceHealthcare industry knowledgeStrategic sales planningProposal developmentNegotiation skillsRelationship managementMicrosoft Office proficiencyTime managementProblem-solvingWritten communicationVerbal communication

Required

Research and drive business expansion/collaboration opportunities for the customer care market; develop, in conjunction with senior management, the growth and market expansion plan

Prospect for customer care opportunities and identify niches that have strategic potential to maximize market reach

Build a predictable pipeline of new business to generate repeatable and profitable revenues

Execute go-to market plans via targeted campaigns and other sales channels including advisors, influencers, conference attendance, industry events, etc

Develop targeted presentations for specific audiences desiring to learn more about services and technology support services in general

Work closely with RFP team to ensure high quality of proposals. Submit and handle proposals with full ownership and accountability for the opportunity

Must possess excellent time management skills

Must be a strategic thinker, creative, persuasive

Strong problem analysis and problem-solving skills

Strong negotiation skills

Excellent written and verbal communication skills

Education: Bachelor's degree in Business or a related field preferred

Experience: Minimum of 5 years of CX BPO sales experience required

Proven track record of success in the CX BPO Healthcare space

Possesses established and current relationships with customers' executive team members and decision-makers

Must possess a proven track record for prospecting and closing new business

Proven experience in business planning; development of account sales and relationship management plans with proven results

Highly motivated and competitive with strong initiative, prospecting, and sales close ability