SNS One, Inc. · 5 months ago
Systems Administrator Level III Columbia, MD TS/SCI with FULL SCOPE REQ
SNS One, Inc. is a company that values diversity and inclusion in the workplace. They are seeking a Systems Administrator Level III who will provide support for the implementation, troubleshooting, and maintenance of IT systems, as well as manage IT system infrastructure and processes related to these systems.
Cyber SecurityDatabaseInformation TechnologyNetwork Security
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Qualification
Required
TS/SCI with current Full Scope Polygraph
IAT I Certification
Senior Linux Scripting, Linux Servers, Red Hat 8/9
Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required
Five (5) years of additional SA experience may be substituted for a bachelor's degree
Bachelor's degree in a technical discipline from an accredited college or university is required
Knowledgeable in RHEL 8, Satellite, Salt, ansible, and scripting
Senior Window Scripting, Windows 11. (Red Hat is a Plus)
Proficient Window Scripting. Help Desk Environment. At least one late day required starting at 6pm. Patch days will require resources to assist