NEOGOV · 5 months ago
County Service Representative II - Probate Court
Charleston, SC
Full-time
Onsite
Entry Level
$42K/yr - $48K/yr
2+ years expNEOGOV is part of the Charleston County Government, and they are seeking a County Service Representative II for the Probate Court. This role involves greeting the public, answering phone calls, processing legal documents, and providing excellent customer service while adhering to legal procedures.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as the front-desk receptionist in the Probate Court Estate Division and will answer phone calls and greet walk-ins
Excellent customer service skills are a must
Employee will enter and update documents into the Court’s data base, process payables and receipts properly to the Court (checks, cash and credit)
Have the ability to operate and knowledge of modern office procedures, practices and equipment, including the use of Zoom, a personal computer, software programs of the Court, microfilm, copier, scanner, fax, printers, and electronic filing
Ability to exercise tact, discretion and sound judgment in addressing sensitive or confidential matters with accuracy and speed under the pressure of time sensitive deadlines
Qualification
Required
High School (or GED) supplemented with minimum of two (2) years or more of experience in a law office or equivalent combination of experience and training
Excellent customer service skills
Ability to operate and knowledge of modern office procedures, practices and equipment, including the use of Zoom, a personal computer, software programs of the Court, microfilm, copier, scanner, fax, printers, and electronic filing
Ability to exercise tact, discretion and sound judgment in addressing sensitive or confidential matters with accuracy and speed under the pressure of time sensitive deadlines
Preferred
Associates Degree in a related field or Paralegal
Benefits
Health, Dental, Vision and Life Insurance
Optional Life and Disability Insurance
Optional Medical and Dependent Care Spending Accounts
Annual and Sick Leave
Fourteen (14) recognized Holidays
South Carolina Retirement System (SCRS) State Retirement Plan
Police Officers Retirement System (PORS - as applicable)
Optional Deferred Compensation Program
Longevity and Merit Pay Increases
Leadership, Professional and Skill Development Training
Employee Assistance Program
Employee Well-being Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase