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NEOGOV · 5 months ago

FT Director of Testing Services

Sierra Vista-District Wide, AZ

Full-time

Onsite

Lead/Staff, Director/Executive

$60K/yr - $69K/yr

4+ years exp

Cochise College serves the residents of Cochise County, providing a variety of education programs. The Director of Testing Services is responsible for overseeing and managing district-wide testing operations, ensuring secure and high-quality testing services for students and the community, while also leading and supervising Testing Center staff.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Oversees and coordinates district-wide testing services for students and the public; administers standardized testing to include but not limited to CLEP, Strong Interest, MBTI, ASE, DSST, HESI, TEAS, Pearson VUE; develops and expands available testing services through the exploration and development of new testing contracts to meet student and community needs; oversees the administration of Accuplacer, directed self-placement and other placement testing

Manages all online placement testing; oversees all onsite and online faculty make-up exams; proctors testing from other educational facilities; develops testing center processes and procedures; ensures test requirements are met for all testing environments; monitors testing facility usage; oversees all aspects of, Dual Credit and high school outreach which affect or are affected by testing

Collaborates with internal departments, external partners, and professional organizations to enhance testing services and support student success; develops semester-long testing schedules for multiple test sponsors to ensure efficient resource allocation and operational continuity

Manages testing facilities, adaptation to emerging technologies, and the development of innovative solutions to meet the evolving needs of the institution and its stakeholders; improving testing services through data collection, analysis and feedback

Provides leadership and oversees supervision of department staff district wide, includes hiring, training and problem resolution; evaluates performance and makes recommendations for personnel actions; ensures staff are certified and familiar with testing policies and procedures

Maintains National Testing Center Certification for all testing centers, ensuring adherence to professional standards established by the National College Testing Association (NCTA)

Ensures proper completion of forms and identification checks for all examinees; confirms security of testing materials and reports any violations; maintains proper inventory of testing materials

Confirms documentation of student test scores, preparation of reports of test results, mailing of test results to examinees and/or approved recipients; maintains required records, logs and files, and student testing database, communicates with all contracted testing providers and users

Develops and manages district-wide testing center budget; monitors and authorizes budget expenditures; prepares and manages contingency budgets

Performs other related duties as assigned

Qualification

Testing administrationManagement practicesBudget managementMicrosoft OfficeBilingual SpanishBilingual EnglishSupervisory skillsCommunication skillsProblem-solving skillsOrganizational skills

Required

Bachelor's degree from an institution accredited by an institutional accrediting body of higher learning recognized by the US Department of Education

One year of experience in higher education testing administration

Three years' experience in teaching, testing, counseling and/or training

Knowledge of and ability to follow college policies and procedures

Knowledge of current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications

Knowledge of testing administration and interpretation

Knowledge of computerized and manual standardized testing protocols, guidelines, procedures, and standards

Knowledge of test administration techniques and procedures

Knowledge of testing security practices and procedures

Knowledge of planning and scheduling techniques

Knowledge of management practices and principles

Skill in presenting ideas and concepts orally and in writing

Skill establishing and maintaining effective working relationships with other department staff, faculty, students and the public

Skill in supervisory practices and techniques

Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner

Ability to relate to a diverse population and to maintain composure when faced with difficult situations

Ability to organize, prioritize, and follow multiple tasks through to completion with an attention to detail

Ability to work independently while contributing to team environment

Ability to effectively identify, analyze and resolve problems, to use independent judgment and decision-making processes to take appropriate action, and to maintain strict confidentiality related to sensitive information

Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public