Veterinary Office Manager jobs in United States
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Linnaeus ยท 5 months ago

Veterinary Office Manager

positionMiddleton, WI
timeFull-time
remoteOnsite
seniorityMid Level

Linnaeus is a company that operates veterinary emergency and specialty centers, and they are seeking an experienced Veterinary Office Manager to oversee customer service teams at multiple hospitals. The Office Manager will be responsible for hiring, training, managing schedules, conducting performance reviews, and ensuring effective communication within the leadership team.

Health CareVeterinary

Responsibilities

Interview, hire, and train customer service associates
Manage associate schedules and fulfill emergent staffing needs
Performance reviews for our customer service teams
Education and development of customer service associates
Employee relations and communications
Payroll calculations, goal calculations, time clock maintenance
Organize and conduct customer service meetings
Communicate effectively and routinely with the Hospital Director to discuss, evaluate, and plan for the welfare of the practice
Check transactions for accuracy and missed services through regular audits
Serve as an escalation point for client questions and concerns
Serve as a contributing member on our hospitals leadership team

Qualification

Customer service managementStaff managementPayroll calculationsPerformance reviewsEffective communication

Required

Strong background in customer service
Experience managing staff
Ability to interview, hire, and train customer service associates
Ability to manage associate schedules and fulfill emergent staffing needs
Experience conducting performance reviews for customer service teams
Skills in education and development of customer service associates
Ability to handle employee relations and communications
Experience with payroll calculations, goal calculations, and time clock maintenance
Ability to organize and conduct customer service meetings
Effective communication skills with the Hospital Director
Ability to check transactions for accuracy and missed services through regular audits
Ability to serve as an escalation point for client questions and concerns
Ability to contribute as a member of the hospitals leadership team
Availability to work nights and weekends

Benefits

Medical
Dental
Vision
Paid vacation/sick days
401(k)
Generous employee pet discounts
More

Company

Linnaeus

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Linnaeus Veterinary Ltd (A Mars Company).
dateFounded in 2014
location
Solihull, Solihull, GBR
people-size1001-5000 employees
web-link
http://www.linnaeusgroup.co.uk/

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-06-07Acquired
Company data provided by crunchbase