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Director, Sales, State & Local Government jobs in United States
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Genesys · 7 months ago

Director, Sales, State & Local Government

Genesys is a global leader in customer experience solutions, empowering organizations to enhance loyalty and business outcomes. As the Director of Sales for the Public Sector team, you will develop and implement strategies to drive sales and create exceptional customer experiences while fostering a positive company culture.
Artificial Intelligence (AI)Cloud ComputingSaaSSoftware
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Work & Life Balance

Responsibilities

Develop and implement comprehensive strategy for the sales cycles to create an amazing customer experience for our client’s customers
Drive an outstanding company culture to support your team in their success
Drive the business through accurate forecasting and strategic account planning
Own and develop your territory
Create relationships with executives, stakeholders, and key influencers
Increase your pipeline with current customers and prospects
Devise a strategy for New Logo, expansion and migration/evolution customers
Lead complex sales cycle, with a track record of successful revenue attainment

Qualification

Sales management experiencePublic sector experienceStrategic account planningCCaaS knowledgeCloudSaaS salesTeam leadershipNegotiation skillsCommunication skillsResults-oriented

Required

Proven experience managing and developing a team of sales representatives including recruiting, hiring, coaching, developing, and training for account executives, preferred public sector experience
Proven experience communicating, negotiating, and helping Account Executives close deals with key executives and stakeholders
Ability and desire to participate in strategic and tactical planning for the team and region
Be a 'High Energy', results-oriented achiever and a team player willing to work in a demanding and dynamic environment
Increase your pipeline with current customers and prospects
Devise a strategy for New Logo, expansion and migration/evolution customers
Sales management experience (Cloud or SaaS based software sales preferred)
Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment
Knowledge of the CCaaS, Digital, and AI market for State & Local Government
BS or BA degree or equivalent work-related work experience
Ability to travel up to 50%

Preferred

Public sector experience
Cloud or SaaS based software sales experience

Benefits

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

Company

Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.

Funding

Current Stage
Late Stage
Total Funding
$2.98B
Key Investors
Salesforce Ventures,ServiceNowSalesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M

Leadership Team

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Tony Bates
Chairman and CEO
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Brian Swartz
Chief Financial Officer
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Company data provided by crunchbase