Optum ยท 4 months ago
VP AI ML Engineering
Eden Prairie, MN
Full-time
Onsite
Director/Executive
$197K/yr - $337K/yr
10+ years expOptum is a global organization that delivers care aided by technology to improve health outcomes. They are seeking a visionary AI leader to define and lead the strategic vision, architecture, and implementation of AI solutions across consumer-facing digital experiences, enhancing consumer engagement through innovative conversational experiences.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Define, communicate, and execute the architectural vision and strategic roadmap for AI applications across all consumer engagement channels, ensuring alignment with overall business goals and consumer experience objectives
Collaborate closely with product management, engineering, user experience, and business stakeholders to identify, prioritize, and implement high-impact AI opportunities across web, mobile, chat messaging, voice messaging, and search platforms
Lead the architectural design and implementation of advanced AI solutions, including conversational AI/chatbots, virtual assistants, personalized content generation, and search enhanced with conversational capabilities that transform our existing digital experiences into conversational experiences
Champion the integration of AI best practices throughout the software development lifecycle (SDLC), from ideation and prototyping through deployment, monitoring, and continuous optimization
Provide technical leadership, mentorship, and guidance to architects and engineering teams, fostering a culture of innovation, collaboration, and continuous learning
Establish and enforce architectural standards, guidelines, and governance processes for AI solutions, ensuring scalability, performance, security, regulatory compliance, and adherence to data privacy best practices
Continuously monitor emerging AI technologies, tools, and industry trends, proactively recommending innovative approaches to enhance digital consumer interactions and experiences
Represent the organization in technical discussions, strategic partnerships, and industry forums related to AI, consumer engagement, and digital innovation
Evangelize AI capabilities and opportunities internally and foster the development of AI talent by actively identifying, mentoring, and developing talent within the consumer engineering organization
Qualification
Required
10+ years of progressive experience in software architecture and engineering
Proven experience leading the architectural vision, strategy, and successful delivery of AI solutions at scale (ideally within conversational AI, virtual assistants, content generation, and/or dynamic consumer engagement)
Hands-on technical expertise in AI technologies and frameworks, including large language models (LLMs), natural language generation (NLG) including voice and chat, and conversational interfaces
Demonstrated experience with consumer-facing digital solutions across multiple channels (web, mobile, chat, voice, and search)
Excellent communication, leadership, and collaboration skills
Track record of success effectively influencing and inspiring cross-functional teams and senior stakeholders to drive change
Experience ensuring solutions adhere to regulatory compliance, ethical considerations, data privacy, and security best practices
Preferred
Proven experience implementing AI solutions within consumer-focused industries, particularly in self-service digital environments
Experience creating GenAI solutions
Deep understanding of consumer engagement strategies, user experience principles, and best practices across digital self-service channels
Familiarity with cloud-based AI platforms, APIs, Agile development, and DevOps methodologies
Track record of innovation, thought leadership, and successful execution of transformative AI initiatives
Healthcare domain knowledge
Bachelor's or Advanced degree in Computer Science, Engineering, or related technical discipline
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase