Simmons Bank · 5 months ago
Lending Operations Analyst II
Dallas, TX
Full-time
Onsite
Mid, Senior Level
7+ years expSimmons Bank is committed to bringing passion and customer focus to the business, and they are seeking a Lending Operations Analyst II to support the processing for all bank’s portfolio loans. The role involves performing a variety of operational duties, leading projects, and acting as a liaison between lending functions and operations while ensuring compliance and efficiency in processes.
BankingFinanceFinancial Services
Responsibilities
Acts as a resource and/or liaison for problem solving regarding all loan operational, procedural, training, and logistical issues
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training
Acts as the unit’s project manager to ensure timely and effective implementation of changes in the unit
Acts as the unit’s analyst lead on large projects to ensure work conducted by other analysts meets the business process needs, internal development standards, and meets delivery expectations
Collaborates with loan operations managers and supervisors on the delegation of workload duties of other associates to help ensure the workflow is processed timely and efficiently; examines work in progress to ensure accuracy and timeliness and communicates any issues to management; recommends changes or alternate ways in processing methods to improve operating efficiency and service levels. Performs special projects, as assigned
Receives and handles inquiries from both employees and stakeholders from throughout the enterprise, resolving problems
Collaborates with management and supervisors as the designated subject matter expert (SME) for the unit; the Lending Operations Analyst II would have mastery level knowledge on most job processes within the operational unit
Collaborates with other analysts within the unit, trains Analyst I’s on the unit’s primary toolsets (Lending Information Systems.) as assigned, and acts as a subject matter expert on these systems
Maintains detailed records on all work responsibilities as required
Performs assigned special projects
Performs other duties and responsibilities as assigned
Monitors department performance on delivery, SLA, and production trends. Identifies issues and develops solutions and/or standards to mitigate them
Serves as a subject matter expert (SME) on key lending systems including LendingCycle, LoanVantage, DecisionPro, LaserPro, Teslar, Credit Lens, and LenderLink. Provides guidance and training to team members on system functionality, workflow optimization, and troubleshooting. Collaborates with IT and vendor partners to support system enhancements and ensure alignment with operational needs
Qualification
Required
Ability to design the workflow of other associates
Ability to lead the work of other associates
Ability to perform tasks quickly and accurately
Ability to lead a team to accomplish shared goals
Ability to solve practical problems and interpret a variety of instruction provided in written and/or oral form
Ability to read and interpret documents such as procedures manuals, general business correspondence and/or journals or government regulations
Ability to read and comprehend complex instructions, correspondence, and memos
Ability to read, analyze and interpret financial report and/or legal documents
Ability to train and teach others processes, procedures, and development techniques
Ability to effectively speak, respond to questions, and present information to the following: one-on-one /small groups, customers, employees, clients, managers, top management, board of directors, and the general public
Ability to maintain effective interpersonal relationships with management and team members
Ability to function in a multi-task team environment, strong organizational and time management and verbal and written communication skills
Strong oral and written communication skills
Strong organizational, problem solving, and planning skills with the ability to set priorities
Must possess excellent telephone and customer service skills
Specific loan operations knowledge required
Some college/university experience or an Associate Degree preferred
Seven plus years of related experience required; banking operations and/or customer service experience preferred
At least one year of experience developing solutions and/or administrating unit related software (Lending Information Systems)
MS Office programs
Lending Information Systems (Origination, Portfolio Management, and/or Servicing Related), including: LendingCycle, LoanVantage, DecisionPro, LaserPro, Teslar, Credit Lens, and LenderLink
Knowledge of related state and federal banking compliance regulations, and other Bank operational policies
Excellent understanding of the front-to-back process workflow and the impact of the function's activities on the downstream process
Preferred
Some college/university experience or an Associate Degree preferred
Seven plus years of related experience required; banking operations and/or customer service experience preferred
Company
Simmons Bank
Simmons Bank serves customers through its rock-solid commitment to integrity, excellence, collaboration, and growth.
1001-5000 employees
H1B Sponsorship
Simmons Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (3)
2021 (5)
Funding
Current Stage
Public CompanyTotal Funding
$625.09MKey Investors
Eosera
2025-09-09Post Ipo Debt· $325M
2025-07-22Post Ipo Equity· $300.07M
2024-10-15Grant· $0.01M
Leadership Team
Daniel Hobbs
Chief Financial Officer
Chris Van Steenberg
Executive Vice President, Chief Operating Officer
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-12-22
2025-12-19
Company data provided by crunchbase