Apply on Employer Site

Knichel Logistics, Inc. · 5 months ago

Sales Account Executive - Intermodal

Cranberry Township, Pennsylvania, United States

Full-time

Onsite

Mid Level

Knichel Logistics is a leading provider of intermodal transportation solutions, committed to delivering efficiency, reliability, and exceptional customer service. The Sales Account Executive will generate business revenue by maintaining a sales pipeline, negotiating deals, and building relationships to ensure customer satisfaction.

RailroadTransportation

Responsibilities

The Sales Account Executive has responsibility for generating a book of business while building and cultivating relationships with customers that will lead to sustainable business growth

Frequent contact consisting of daily calls and emails and customer visits to support the Sales Account Executives sales pipeline consisting of leads, prospects, new opportunities and ultimately winning business

Submit pricing and negotiating deals with potential and current customers

Take charge of any customer issues and follow through to the point of resolution

Responsible for creating internal standard operating procedures for their customers and serve as a customer advocate to ensure all appropriate internal departments and personnel understand those procedures and rules of engagement

Work with the appropriate internal departments and personnel to communicate any issues and shipment exceptions to the customer

Will be responsible for effectively communicating to various internal departments and personnel

Obtain significant knowledge of the company’s services and modes of transportation

Qualification

Sales experienceCustomer service experienceFreight brokerage knowledgeCRM proficiencyMultitasking abilityCommunication skillsConflict resolution skillsTeamworkAttention to detail

Required

Mid-level experience

Sales and customer service experience

Ability to work in a fast-paced environment with high phone call and email volume

Ability to quickly learn and utilize various operating systems and technologies

Extreme multitasking ability and priority management

Attention to detail and confident decision-making skills

Strong communication and customer service skills

Tenacious, competitive, and committed attitude

Enthusiasm and high energy

Ability to work within and succeed in a team environment

Strong ability to persuade, motivate, and influence others

Conflict resolution skills

Proficient in the use and application of information technology to enhance productivity and facilitate operations management

Proficient in computer-based productivity software (i.e. MS Word and Excel)

Preferred

Experience in a freight brokerage environment

Experience within the third-party logistics (3PL) industry

Benefits

Competitive compensation and benefits package.

Company

Knichel Logistics, Inc.

Knichel Logistics is a woman-owned, non-asset based provider of transportation and logistics services, including intermodal, trucking, specialty equipment, and various ancillary services.

Founded in 2003