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MRA Recruiting Services · 5 months ago

Assistant Energy Services Manager

• South Beloit, IL

Full-time

Onsite

Mid Level

$63K/yr - $70K/yr

Rock Energy Cooperative is a not-for-profit utility providing safe and reliable electricity and natural gas to approximately 20,000 households and businesses. They are seeking an Assistant Energy Services Manager who will be responsible for accurate bill creation, reporting, and supporting members with energy conservation and technology education.

Human Resources

Responsibilities

Ensure accurate and timely bill creation, verifying that all rate calculations are correct and utility regulations are followed

Create, delegate, analyze and process a variety of reports

Review, analyze and remedy meter data across all applications

Lead accounts receivable and collection efforts

Assist members with energy conservation, rate schedule options and usage analysis

Advise, educate, and assist members with newer technologies such as smart meters, distributed generation and electric vehicles

Oversight of the consumer information system

Other tasks and duties as assigned by Energy Services Manager

Qualification

ExcelAccounts receivableOffice 365Utility experienceCustomer serviceMulti-taskingCommunication skillsAttention to detail

Required

Bachelor's degree in Business, Finance, Mathematics or related field

Expert level knowledge in Excel and strong skills in Office 365

Experience in accounts receivable and collections

Exceptional customer service and de-escalation skills

Must have and maintain a valid driver's license

Must have reliable transportation to and from work

Reside within one hour driving distance of work location

Ability to sit, stand, push, pull, walk, stoop, bend, reach above the shoulders, and occasionally lift up to 25 lbs

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus

Able to drive to all REC office locations and within a 25-mile radius of the South Beloit location if needed

Regular daily in-person attendance is required

Extreme attention to detail

Excellent verbal and written communication skills

Ability to quickly learn new software programs

Ability to learn complex processes, rules, and regulations

Ability to multi-task

Ability to navigate multiple software interfaces simultaneously

Knowledge and ability to use office equipment

Strong work ethic

Dependable

Strong customer service skills