Safran Federal Systems · 5 months ago
Applications Engineering Manager
West Henrietta, New York, United States
Full-time
Onsite
Senior Level
$110K/yr - $130K/yr
7+ years expSafran Federal Systems is seeking an experienced and strategic Applications Engineering Manager to lead a high-performing team focused on delivering innovative solutions. This role involves collaborating with various departments to define application requirements, managing engineering projects, and advocating for customer needs within the engineering process.
Artificial Intelligence (AI)GeospatialGPS
Responsibilities
Partner with product management, sales, support, and core engineering to define application requirements and customer needs
Lead the proposal preparation and contribute to the financial estimate together with Sales and R&D
Serve as a technical liaison with customers and internal stakeholders, translating business requirements into functional solutions
Provide insights and feedback to influence product roadmap and feature development
Work directly with clients to understand their environment and recommend integration strategies
Support pre-sales activities, proof-of-concepts (POCs), and post-deployment technical troubleshooting as needed
Advocate for the voice of the customer within engineering and product roadmap discussions
Seen as a respected technical expert for assigned Business line and is expected to work closely with current and prospective customers
Lead, mentor, and develop a team of applications engineers, fostering growth in both technical and soft skills
Establish clear goals, conduct regular performance reviews, and promote a culture of excellence and accountability
Manage application engineering projects from inception to completion, ensuring timely delivery and technical quality
Oversee solution design, prototyping, validation, and customer deployment in coordination with product and engineering teams
Ensure best practices in pre-sales support, RFQ/RFP support, product demonstrations, product training (internal and external), 2nd tier product technical support, product requirements development and reviews, trade show support, and conference/webinar presentations
Qualification
Required
Bachelor's degree in computer science, Electrical Engineering, or related field; advanced degree preferred
7+ years of experience in applications engineering, technical solutions, or software engineering
3+ years in a people management or technical leadership role
Experience working with international teams and customers exhibiting sensitivity to regional requirements and customs
Knowledge of system architecture, integration methodologies, and customer onboarding strategies
Proficient in-service offerings, selling and pricing services based on custom needs
Strong communication and stakeholder management skills
Preferred
Experience in industries such as aerospace, position navigation and timing, networking and/or communications
Familiarity with tools and technologies such as Python, C/C++, Linux, cloud platforms (AWS/Azure/GCP), and DevOps practices
Hand-on experience with ERP systems and CRM tools such as Oracle, SAP, MS Dynamics 365, SFDC, Zendesk and Zoho
Proven experience working with complex systems in embedded, hardware/software, or enterprise environments
Company
Safran Federal Systems
Safran Federal Systems delivers PNT solutions, geospatial intelligence, and engineering services for defense and government clients.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Hironori Sasaki
President and CEO
Joe Biehler
Chief Financial Officer
Recent News
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