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Framebridge · 5 months ago

Retail PT Keyholder, Bronxville

Bronxville, NY

Part-time

Onsite

Entry Level

1+ years exp

Framebridge is a company that has re-imagined the framing experience, providing convenient and custom framing solutions for modern lifestyles. They are seeking a Retail Keyholder to join their leadership team, responsible for delivering exceptional customer service, training retail associates, and improving operational activities in retail stores.

E-CommerceHome DecorInternetRetail

Responsibilities

Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores

Support onboarding and training great retail associates

Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met

Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail associates

Demonstrate deep product knowledge and design advice to customers and train retail associates to do the same

Answer questions and troubleshoot issues using sound judgment

Offer suggestions to innovate and improve our retail experience

Anything required to deliver our 100% happiness guarantee

Qualification

Customer service experienceAnalytical skillsInterpersonal skillsProblem-solving skillsTime-management skillsInterest in designEager learnerAdaptabilityOrganizational skillsCommunication skills