Centific · 2 months ago
Senior Program Manager
San Antonio, TX
Full-time
Onsite
Senior Level
$95K/yr - $100K/yrCentific is a company focused on delivering critical data services to clients. As a Senior Program Manager for AI Data Services, you will drive project success, manage client relationships, and lead a large onsite team while ensuring timely and quality project delivery.
AnalyticsArtificial Intelligence (AI)DatabaseInformation TechnologyRetail Technology
Responsibilities
Lead the strategy and oversee the execution of diverse AI Data projects
Collaborate closely with global teams on the delivery of large-scale multi-geography projects
Track overall project delivery, including milestone tracking, quality assurance, and process optimization
Identify opportunities to improve operational processes, promoting efficiency, and streamlining workflows
Embrace the ever-changing landscape of the industry by identifying opportunities for innovation in all aspects of our operations
Work closely with the Solutions Engineering team to design the most effective workflows to achieve cost-effective client outcomes
Act as a key client stakeholder, participating in regular client meetings, QBRs, etc
Serve as an escalation point for any client issues and coordinate resolutions across multiple teams
Collaborate closely with the Solutions Engineering team to design the most effective workflows and achieve optimal client outcomes
Develop and maintain strong client relationships, serving as a trusted advisor and resolving client issues effectively
Collaborate with other global Delivery teams, Sales, and Solutions Engineering to prepare and develop RFP responses for new business acquisition
Manage a large onsite team responsible for delivering a large-scale multi-million dollar program
Coach the Project Management team on client engagement best practices, including effective meetings and presentations
Lead and provide mentorship to a large team of Project Managers, Project Coordinators, and related roles
Manage team hiring strategy based on both program growth and the evolution of services offered
Promote and nurture a culture of continuous improvement within the organization
Stay up-to-date on industry trends and advancements related to AI systems, data annotation, and related technologies
Foster a culture of quality and accuracy in data annotation, ensuring adherence to established standards and guidelines
Continuously evaluate and implement tools and technologies to enhance the efficiency and effectiveness of data annotation operations
Conduct regular performance evaluations for team members and provide feedback for their professional growth
Sets methods of daily production reporting. Reviews important data
Responsible for compiling timekeeping records for management level, approval, and submission. Approves time-off requests
Helps to drive Lean implementation amongst team members
Monitors budget spending for projects
Approves equipment requests and spending
Conducts interviews for PM level positions. Decides on hiring
Meets with clients for updates on ongoing projects
Addresses project issues on a financial level
Work with PMs, and SPMs to ensure appropriate coverage of all duties within the appropriate process flow
Qualification
Required
College/University degree
Extensive experience with Microsoft Office 365 including Outlook, Excel, and PowerPoint
Extensive experience in online communication
Extensive experience in project management
Basic knowledge of PowerBI and internet-based platforms
Leadership qualities including the ability to give/take feedback, recognition of when to delegate, and confidence
Ability to understand/give directions and perform time bound tasks accurately and efficiently
Detail-oriented problem-solving mindset
Organized and focused enough to work independently as a role player within a team environment
Company
Centific
Zero distance innovation for GenAI creators and industries Expertly engineering platforms and curating multimodal, multilingual data, we empower the ‘Magnificent Seven’ and enterprise clients with safe, scalable AI deployment We a team of over 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers.
Founded in 2020
5001-10000 employees
H1B Sponsorship
Centific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (22)
2023 (14)
Funding
Current Stage
Late StageTotal Funding
$60MKey Investors
Granite Asia
2025-06-24Series A· $60M
Leadership Team
Vasudevan Sundarababu
Chief Data and AI Officer
Recent News
Venture Capital Firms
2025-06-26
2025-01-08
Company data provided by crunchbase